Hey guys,
I would be very careful of ever purchasing from a vendor called corvettemods. I purchased the carbon fiber overlay (sticker) for the flag symbols on my 2014 C7 through corvettemods.
Let me start off with the fact that I am a dentist. My daily work is in the realm of millimeters and I am very exact with my work. Cleaning and prepping prior to installation and the actual install (following the directions on the sheet of paper included) was a breeze.
Now the product, there are ridges in the actual symbol so some of the parts were not a perfect fit. However with heat, you could minimize how much of the original symbol could be seen and spread/mold the material over the ridges.
Now after the install the product looks great, over the next 4-5 hours I periodically squeeze the edges to make sure that nothing "flaps up" like tint does sometimes on the edges.
Well, I go out for a ride and in less than 15 hours a piece of the material had fractured off. Now, this was not an aggressive ride and the ride was to the market (10 min). As fast as this car is, I am terrified of bumps and tickets in my area. I go at max 5 over the speed limit. Here is a picture of the fracture. It looks like it fractured at it's weak point (the skinniest section) and flapped off.
Now if it was a rock, I figure there would be dings or scratches around the symbol or my hood. There were none. So, I am thinking that this is a manufacturer's defect. Well I ask for a replacement from corvettemods and there response was this:
"this has not been a problem on correctly installed pieces. How did you prep the surface"
Now to me, this seems like a "let's drop this off on the buyer due to negligence of following directions." This response is not only a little offensive but not how I would do business.
If you ask me, buy from a company that backs up their product and doesn't put the blame on you off the bat. RPI is a company in which I bought a tint from that wasn't reaching all the way around the light. I informed them of this and they sent a new set. Problem fixed. I know things are not perfect and it's hard to get a perfect fit when you mass produce something. They just don't always match up right, they never are and they never will be. You can only make the best of it. I understand that. However, it is the customer service that really makes or breaks a company.
Corvettemods seems to be giving me the runaround. So... does anyone care about a 25 dollar product? No. But if they do this with a simple product like this. Would you want to actually invest into anything larger with them? I for one am very dismayed at this response and would not continue actually spending "real money" with them until this is resolved.
In my field of work, if I do a simple filling and if there is a problem with it like it breaks. I just fix it. I don't nickel dime someone. That is why they come back to do more expensive work because there is now a trust of being taken cared of. This is currently not what I am experiencing with corvettemods.
Afterwards, they were very rude and said they were done with me as a customer and blocked off any contact.
I would be very careful of ever purchasing from a vendor called corvettemods. I purchased the carbon fiber overlay (sticker) for the flag symbols on my 2014 C7 through corvettemods.
Let me start off with the fact that I am a dentist. My daily work is in the realm of millimeters and I am very exact with my work. Cleaning and prepping prior to installation and the actual install (following the directions on the sheet of paper included) was a breeze.
Now the product, there are ridges in the actual symbol so some of the parts were not a perfect fit. However with heat, you could minimize how much of the original symbol could be seen and spread/mold the material over the ridges.
Now after the install the product looks great, over the next 4-5 hours I periodically squeeze the edges to make sure that nothing "flaps up" like tint does sometimes on the edges.
Well, I go out for a ride and in less than 15 hours a piece of the material had fractured off. Now, this was not an aggressive ride and the ride was to the market (10 min). As fast as this car is, I am terrified of bumps and tickets in my area. I go at max 5 over the speed limit. Here is a picture of the fracture. It looks like it fractured at it's weak point (the skinniest section) and flapped off.
Now if it was a rock, I figure there would be dings or scratches around the symbol or my hood. There were none. So, I am thinking that this is a manufacturer's defect. Well I ask for a replacement from corvettemods and there response was this:
"this has not been a problem on correctly installed pieces. How did you prep the surface"
Now to me, this seems like a "let's drop this off on the buyer due to negligence of following directions." This response is not only a little offensive but not how I would do business.
If you ask me, buy from a company that backs up their product and doesn't put the blame on you off the bat. RPI is a company in which I bought a tint from that wasn't reaching all the way around the light. I informed them of this and they sent a new set. Problem fixed. I know things are not perfect and it's hard to get a perfect fit when you mass produce something. They just don't always match up right, they never are and they never will be. You can only make the best of it. I understand that. However, it is the customer service that really makes or breaks a company.
Corvettemods seems to be giving me the runaround. So... does anyone care about a 25 dollar product? No. But if they do this with a simple product like this. Would you want to actually invest into anything larger with them? I for one am very dismayed at this response and would not continue actually spending "real money" with them until this is resolved.
In my field of work, if I do a simple filling and if there is a problem with it like it breaks. I just fix it. I don't nickel dime someone. That is why they come back to do more expensive work because there is now a trust of being taken cared of. This is currently not what I am experiencing with corvettemods.
Afterwards, they were very rude and said they were done with me as a customer and blocked off any contact.
