"nevadgame," that is such disappointing news! Historically Callaway has made promises/commitments and met/exceeded them. Clearly, they have had, and are still having a major roadblock with the StingRay! I am so sorry, and am amazed by your measured/composed response!!!I've had my C7 at Callaway since October and I'm getting tired of waiting. When I shipped my car the estimate was by Jan 1 then it was changed to Feb 1, then changed to March 1. Yesterday Callaway told me April 5th...I'll be very unhappy if it's longer!
Maybe they will not charge you for the supercharger because your car was kept for so long for them to do their R&D?I just spoke with callaway dealer, keep in mind they have had my car since mid October, latest estimates for supercharger completion have been moved back from January , to February, to march, to early April, and now...to late May or early June. My brand new car will be a year old when I get it back. I think they kidnaped a bunch of cars just to store in their shop for 6 months just to make the sale. It's beyond disappointing and well into unethical business behavior. Callaway may have a reasonable reason which was beyond their control, but I can't dismiss the feeling bad business ethics are a major factor. Those considering doing business with them...beware.
The car is taking longer than originally anticipated, that's for certain, but we've kept the dealer up to speed, and expected them to communicate regularly.Interestingly I have heard tons of positive things about Callaway, up until "nevadgame's" post/experience above. Their vehicles are so amazingly reliable (they have over 186,000 on their supercharged SC606 C6), and every time I run into a Callaway owner, they rave about their cars.
Hopefully this is an unfortunate (very, very unfortunate) current problem and they get their processes back on track. Here's to nevadgame getting his back sooner than June and with a huge, huge discount.
REALLY? ..... Why did you even ACCEPT his car if you knew it wouldn't be completed in a short period of time? Or... Why didn't you notify him that it would be MONTHS before the necessary components were available to do the job? I'm extremely impressed with his patience! To give up driving a new Corvette waiting for this is amazing. I've been wanting to do the same thing but now I'm having second thoughts. My car is supposed to be built this week by Chevrolet but I'll make sure I get a FIRM date from Callaway before I bring it in for the conversion.The car is taking longer than originally anticipated, that's for certain, but we've kept the dealer up to speed, and expected them to communicate regularly.
As with any new platform, especially one with all new components.
Regarding the owner's concerns, the new supercharger has some new, innovative features that are a departure from previous Eaton-based supercharger designs. The packaging of these features, optimizing airflow management, and fine-tuning the cosmetics have taken longer than expected and, as mentioned above, the tooling has also been taking longer than expected.
Your purchase was an early order. Consequently, your car has been put at the front of the queue; it will be one of the first production SC610’s, but as discussed, not an R&D car. This means it would be built in the first week of production, in late May-early June.
We’re sorry for the inconvenience, and we appreciate your understanding and patience,
Yep, something doesn't smell right about them keeping the car if it wasn't used for some sort of R&D and if it was used for R&D I would demand and expect a significant discount.That is actually a good question. If it is not an R&D car, then why keep it? Why not give it back to the owner to drive until the conversion is ready?
Your post reminds me of a song from Randy Travis. Maybe it is a Texas thing.Really? As we say in Texas; "when you are in the hole stop digging" This should have been all explained to the customer up front. not in a forum post. You have known about this for some time by your own admission and you are just now telling him? Not good business!
Unfortunately, on the internet, people will surmise or guess what they feel is happening, as in the case of your post. With all due respect, you would not have all the info, but can post, all the same.Really? As we say in Texas; "when you are in the hole stop digging" This should have been all explained to the customer up front. not in a forum post. You have known about this for some time by your own admission and you are just now telling him? Not good business!
In speaking with the owner through myself and our dealer, the customer had not asked for their car back, and given the fact it's been winter since it arrived, didn't really want it back. It came up as a point of discussion, and the customer elected to leave the car where it is.That is actually a good question. If it is not an R&D car, then why keep it? Why not give it back to the owner to drive until the conversion is ready?
Steve,REALLY? ..... Why did you even ACCEPT his car if you knew it wouldn't be completed in a short period of time? Or... Why didn't you notify him that it would be MONTHS before the necessary components were available to do the job? I'm extremely impressed with his patience! To give up driving a new Corvette waiting for this is amazing. I've been wanting to do the same thing but now I'm having second thoughts. My car is supposed to be built this week by Chevrolet but I'll make sure I get a FIRM date from Callaway before I bring it in for the conversion.
It does help. If that is what the customer chose to do, then that is the right thing to do.In speaking with the owner through myself and our dealer, the customer had not asked for their car back, and given the fact it's been winter since it arrived, didn't really want it back. It came up as a point of discussion, and the customer elected to leave the car where it is.
I hope this helps.
Additionally, the customer specifically asked their car not be the very first production car, and we respect that.