ltoman,
Go to your dealer, not call them. Ask to see the General Manager or Dealer Principle. Tell them your frustrations, etc. and inform them that you will give them a very poor customer satisfaction rating if you are not provided a detailed update. Dealer / Salesmen bonus's are driven by good CSI scores. Put them on notice. I'm lucky, I know people inside GM that have been able to provide me the info I've been looking for. My car was built Wednesday and queued for shipping yesterday. My dealer said I can keep the car at the dealer until the end of February if need be. I want to take delivery when the roads are clear of ice / snow and dry.
Good Luck!
CruznCorvette
Go to your dealer, not call them. Ask to see the General Manager or Dealer Principle. Tell them your frustrations, etc. and inform them that you will give them a very poor customer satisfaction rating if you are not provided a detailed update. Dealer / Salesmen bonus's are driven by good CSI scores. Put them on notice. I'm lucky, I know people inside GM that have been able to provide me the info I've been looking for. My car was built Wednesday and queued for shipping yesterday. My dealer said I can keep the car at the dealer until the end of February if need be. I want to take delivery when the roads are clear of ice / snow and dry.
Good Luck!
CruznCorvette