ChevCustCare: 2014 Tracking Of Orders

583874 Views 3716 Replies 442 Participants Last post by elegant, Aug 31, 2014

elegant

Discussion Starter · Nov 13, 2013 (Edited)

Thanks to Chip previously establishing our forum's link with ChevroletCustomerCare, we have another method for you to track you order, e.g. this thread. It has only one purpose, for you to communicate with, and ask for your updated tracking status. Thank you "ChevroletCustomerCare" (a fellow StingRay Forums member). Please post below after you have your six digit order number (starting with an "R"). This thread is, conversely, not a place to express a concern about your delivered StingRay: please let them know of that kind of concern via a PM to their forum name: "ChevroletCustomerCare" -- so they can assist in that issue's resolution.

Please note that you already have a primary means of ascertaining your tracking your order status, and that is the dealer from whom you ordered your Corvette. As one of our members, "talon90" accurately pointed out, "you are paying them for the car and they have access to the GM order WorkBench."

Please only post your order number once, and give them a few days to respond. Specifically, someone from "ChevroletCustomerCare" will contact you as quickly as possible either via this thread or via a PM. Note, that even ChevroletCustomerCare does not have Sunday access to the GM tracking system, and they will get back to you as soon as they can. They are our ally!

Lastly, the process of your car moving from one status code to another can takes weeks, a month or longer, so please use this thread sparingly, and after you have first tried your dealer first.

Reactions: 4

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1 - 20 of 3717 Posts

C7vette

· #2 · Nov 13, 2013

My order number is RHTVBJ, thank you!!

Sent from my iPhone using Corvette Stingray Forum mobile app

Herb

· #3 · Nov 14, 2013

RJXFV8 STATUS PLEASE

THANKS IN ADVANCE

Herb

Dasyatis

· #4 · Nov 14, 2013

Not coming up on the Chevy site.
Order:
RJZMJD

Thanks

zimm888

· #5 · Nov 14, 2013

Does this thread only apply to USA or other countries such as Canada

elegant

Discussion Starter · #6 · Nov 14, 2013

Good question, and we will wait for ChevroletCustomerCare's response.

Frankie

· #7 · Nov 14, 2013

Order: RKFQX9
Thanks
Much appreciated

Sent from my iPhone using Corvette Stingray Forum mobile app

autoxal

· #8 · Nov 14, 2013

I have to compliment Customer Care (Kelly J.)... got a response to a query this afternoon (and my salesman called a couple hours later with redundant information). My Stingray was built yesterday (#6800)... maybe I'll have it by the end of the month!!!!!!!!!! REALLY feel like a kid waiting for Christmas now!!

Reactions: 2

Brokerbiker

· #9 · Nov 14, 2013

RJGWHR HERE IN TEXAS
¡Mil Gracias!

Sent from my iPhone using Corvette Stingray Forum mobile app

crashlatino2001

· #10 · Nov 14, 2013

I place a deposit for a 2014 stingray bout 2 weeks ago. My questions are if its not built yet, do i have the options to changes or modifications to it? I took the only car the dealer had available. I wanted to change the color of the interior and wheels. Says the wheels are 5 spoke machined silver. Its an 3LT, black of color. Wanted to see if i can get the color of the car changed too. Can someone give me some advice, or guidance. Tried tracking the vehicle thru the gmtracking.com website but it dont even load. can someone help me find out the status of the vehicle#RJNC33

ChevroletCustomerCare

· #11 · Nov 14, 2013

C7vette said:
My order number is RHTVBJ, thank you!!

Sent from my iPhone using Corvette Stingray Forum mobile app

Hello C7,

Your order is at 3400- Broadcast

This is the status just before production! She is so close.

Kelly J.
Chevrolet Customer Care

ChevroletCustomerCare

· #12 · Nov 14, 2013

Herb said:
RJXFV8 STATUS PLEASE

THANKS IN ADVANCE

Herb

Hi Herb,

Your C7 is at 3300- Scheduled for Production

I am happy that I am able to be here to help out, please keep checking back with me!

Enjoy,

Kelly J.
Chevrolet Customer Care

ChevroletCustomerCare

· #13 · Nov 14, 2013

Dasyatis said:
Not coming up on the Chevy site.
Order:
RJZMJD

Thanks

Hi Dasy,

Your Stingray is at 3000- Accepted by Production Control

I look at this status like the half way point. That means that she is halfway home!

Kelly J.
Chevrolet Customer Care

ChevroletCustomerCare

· #14 · Nov 14, 2013

zimm888 said:
Does this thread only apply to USA or other countries such as Canada

Hi Zimm,

I am so sorry but unfortunately I cannot look up Canadian orders. The best place for you to go to track your order is your dealership. If you would like to speak to a Customer Care Agent you can go to Contact Us. They have a chat agent available and phone agents. They will be able to provide you an update too.

I am sorry again,

Kelly J.
Chevrolet Customer Care

ChevroletCustomerCare

· #15 · Nov 14, 2013

Frankie said:
Order: RKFQX9
Thanks
Much appreciated

Sent from my iPhone using Corvette Stingray Forum mobile app

Hi Frankie,

You are at the beginning of the line, 1100.

Keep checking back with me and hopefully we will see movement from her quickly.

Kelly J.
Chevrolet Customer Care

ChevroletCustomerCare

· #16 · Nov 14, 2013

autoxal said:
I have to compliment Customer Care (Kelly J.)... got a response to a query this afternoon (and my salesman called a couple hours later with redundant information). My Stingray was built yesterday (#6800)... maybe I'll have it by the end of the month!!!!!!!!!! REALLY feel like a kid waiting for Christmas now!!

You are very welcome!

I always get excited when I can be the first to tell someone their Corvette was built! It is exciting and so much fun.

I can hear those sleigh bells now...

I will check her on Tuesday and hopefully she will be shipped!

Kelly J.
Chevrolet Customer Care

Frankie

· #17 · Nov 14, 2013

Thanks Kelly
Z51 hold back
U r awesome

Sent from my iPhone using Corvette Stingray Forum mobile app

ChevroletCustomerCare

· #18 · Nov 14, 2013

Brokerbiker said:
RJGWHR HERE IN TEXAS
¡Mil Gracias!

Sent from my iPhone using Corvette Stingray Forum mobile app

Hola Broker,

Your Stingray is at status code 3300- Scheduled for Production

I have heard of a lot of C7's coming down to TX. Have you seen any on the road yet?

Kelly J.
Chevrolet Customer Care

ChevroletCustomerCare

· #19 · Nov 14, 2013

crashlatino2001 said:
I place a deposit for a 2014 stingray bout 2 weeks ago. My questions are if its not built yet, do i have the options to changes or modifications to it? I took the only car the dealer had available. I wanted to change the color of the interior and wheels. Says the wheels are 5 spoke machined silver. Its an 3LT, black of color. Wanted to see if i can get the color of the car changed too. Can someone give me some advice, or guidance. Tried tracking the vehicle thru the gmtracking.com website but it dont even load. can someone help me find out the status of the vehicle#RJNC33

Hey Crash,

Will you please check your order number again please? The order number you provided is for a Sierra Truck.

Thanks,

Kelly J.
Chevrolet Customer Care

Dasyatis

· #20 · Nov 14, 2013

ChevroletCustomerCare said:
Hi Dasy,

Your Stingray is at 3000- Accepted by Production Control

I look at this status like the half way point. That means that she is halfway home!

Kelly J.
Chevrolet Customer Care

Thx Kelly. Halfway home - yikes! I've lots to do to hurry up and get ready

BTW, the name is Art. Dasyatis is the genus name for the common stingray..

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