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Discussion Starter #1 (Edited)
Thanks to Chip previously establishing our forum's link with ChevroletCustomerCare, we have another method for you to track you order, e.g. this thread. It has only one purpose, for you to communicate with, and ask for your updated tracking status. Thank you "ChevroletCustomerCare" (a fellow StingRay Forums member). Please post below after you have your six digit order number (starting with an "R"). This thread is, conversely, not a place to express a concern about your delivered StingRay: please let them know of that kind of concern via a PM to their forum name: "ChevroletCustomerCare" -- so they can assist in that issue's resolution.

Please note that you already have a primary means of ascertaining your tracking your order status, and that is the dealer from whom you ordered your Corvette. As one of our members, "talon90" accurately pointed out, "you are paying them for the car and they have access to the GM order WorkBench."

Please only post your order number once, and give them a few days to respond. Specifically, someone from "ChevroletCustomerCare" will contact you as quickly as possible either via this thread or via a PM. Note, that even ChevroletCustomerCare does not have Sunday access to the GM tracking system, and they will get back to you as soon as they can. They are our ally!

Lastly, the process of your car moving from one status code to another can takes weeks, a month or longer, so please use this thread sparingly, and after you have first tried your dealer first.
 

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My order number is RHTVBJ, thank you!!


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I have to compliment Customer Care (Kelly J.)... got a response to a query this afternoon (and my salesman called a couple hours later with redundant information). My Stingray was built yesterday (#6800)... maybe I'll have it by the end of the month!!!!!!!!!! REALLY feel like a kid waiting for Christmas now!!
 

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RJGWHR HERE IN TEXAS
¡Mil Gracias!


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I place a deposit for a 2014 stingray bout 2 weeks ago. My questions are if its not built yet, do i have the options to changes or modifications to it? I took the only car the dealer had available. I wanted to change the color of the interior and wheels. Says the wheels are 5 spoke machined silver. Its an 3LT, black of color. Wanted to see if i can get the color of the car changed too. Can someone give me some advice, or guidance. Tried tracking the vehicle thru the gmtracking.com website but it dont even load. can someone help me find out the status of the vehicle#RJNC33
 

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Does this thread only apply to USA or other countries such as Canada
Hi Zimm,

I am so sorry but unfortunately I cannot look up Canadian orders. The best place for you to go to track your order is your dealership. If you would like to speak to a Customer Care Agent you can go to Contact Us. They have a chat agent available and phone agents. They will be able to provide you an update too.

I am sorry again,

Kelly J.
Chevrolet Customer Care
 

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I have to compliment Customer Care (Kelly J.)... got a response to a query this afternoon (and my salesman called a couple hours later with redundant information). My Stingray was built yesterday (#6800)... maybe I'll have it by the end of the month!!!!!!!!!! REALLY feel like a kid waiting for Christmas now!!
You are very welcome!

I always get excited when I can be the first to tell someone their Corvette was built! It is exciting and so much fun.

I can hear those sleigh bells now...

I will check her on Tuesday and hopefully she will be shipped!

Kelly J.
Chevrolet Customer Care
 

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I place a deposit for a 2014 stingray bout 2 weeks ago. My questions are if its not built yet, do i have the options to changes or modifications to it? I took the only car the dealer had available. I wanted to change the color of the interior and wheels. Says the wheels are 5 spoke machined silver. Its an 3LT, black of color. Wanted to see if i can get the color of the car changed too. Can someone give me some advice, or guidance. Tried tracking the vehicle thru the gmtracking.com website but it dont even load. can someone help me find out the status of the vehicle#RJNC33
Hey Crash,

Will you please check your order number again please? The order number you provided is for a Sierra Truck.

Thanks,

Kelly J.
Chevrolet Customer Care
 

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Hi Dasy,

Your Stingray is at 3000- Accepted by Production Control

I look at this status like the half way point. That means that she is halfway home! :)

Kelly J.
Chevrolet Customer Care
Thx Kelly. Halfway home - yikes! I've lots to do to hurry up and get ready:rolleyes:

BTW, the name is Art. Dasyatis is the genus name for the common stingray..
 
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