[KIM]

As I was listening to the stereo it started flashing back and forth from the full screen clock to the media I selected. It's a clicking sound and when I turn the volume down on the music you can still hear it. I've turned the ignition off, waited a few minutes, and it still flashes back and forth from the full screen clock to the selected screen.
Has anyone heard of this or experienced anything close. I have a feeling this will be a trip to service.....

 

[rdslon01]

I agree: it sounds like a service visit is prudent.

 

[ChevroletCustomerCare]

As I was listening to the stereo it started flashing back and forth from the full screen clock to the media I selected. It's a clicking sound and when I turn the volume down on the music you can still hear it. I've turned the ignition off, waited a few minutes, and it still flashes back and forth from the full screen clock to the selected screen.
Has anyone heard of this or experienced anything close. I have a feeling this will be a trip to service.....

KIM,

My sincere apologies to read of your displeasing screen clicking noise. Although you're seeking thoughts and opinions, if you feel an official GM diagnosis is necessary, I'd be happy to communicate your sentiments with the Customer Experience Managers (CEM) at the GM dealer of your choice. Please know that you're welcome to message us privately if you'd like to proceed (with the above), or discuss this situation further.

William R.
Chevrolet Customer Care

 

[KIM]

William R., thanks for the message. When I started my car to go to work the next morning it was normal. No problems, now that's what I like, a car that heals itself. I'm sure that if I took the vehicle in and there is no problem, its impossible to find out what the issue is/was...if there is a way to know what went wrong I'll take it in, but I'm thinking there won't be. It's nice to know that the manufacturer is monitoring sites like this. Thanks again, Kim

 

[Chip]

William R., thanks for the message. When I started my car to go to work the next morning it was normal. No problems, now that's what I like, a car that heals itself. I'm sure that if I took the vehicle in and there is no problem, its impossible to find out what the issue is/was...if there is a way to know what went wrong I'll take it in, but I'm thinking there won't be. It's nice to know that the manufacturer is monitoring sites like this. Thanks again, Kim

Kim; It is very possible that a ECM re-flash will address your issues regardless to whether or not you car is exhibiting the issue currently or not. I offer this link* up so as to show you the sort of issues others have had. This is an older tech bulletin, but I suspect your fix will come in the way of a similar type re-flash. Keep us updated on your situation.
*http://www.stingrayforums.com/forum/stingray-corvette-tsb-recalls/2834-infotainment-screen-issue-notice-pre-tsb.html

 

[ChevroletCustomerCare]

William R., thanks for the message. When I started my car to go to work the next morning it was normal. No problems, now that's what I like, a car that heals itself. I'm sure that if I took the vehicle in and there is no problem, its impossible to find out what the issue is/was...if there is a way to know what went wrong I'll take it in, but I'm thinking there won't be. It's nice to know that the manufacturer is monitoring sites like this. Thanks again, Kim

You're welcome for the offer of assistance!

I'm happy to hear that your vehicle appears to displaying normal characteristics. Please keep us posted on this and don't hesitate to message us if any additional questions or concerns arise.

,

William R.
Chevrolet Customer Care