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I am pleased to report that the Paint Quality Petition has been one element of several that has made an impact on Corvette's Bowling Green plant management. Earlier today, I had the privilege of meeting with Jeff Lamarche, Bowling Green Assembly Plant Plant Manager, to discuss the petition, examples of paint problems (areas of extreme orange peel, paint runs, debris in the paint, etc.), and steps that the plant has already taken and is working to take to improve the paint quality coming out of the plant. I presented the petition, with its signatures, comments, and photos, and learned a great deal of information that I would like to share with the Corvette community.

The first thing I would like to report is that Jeff Lamarche, Tadge Juechter, and Harlan Charles were all aware of the petition several months ago and took it seriously. They did not turn a deaf ear, but were already working on solutions to the problems that the petition addressed. The petition did, however, raise their awareness that there is a lot of interest in paint quality issues among current C7 owners and potential C7 owners alike.

Secondly, there are specific and addressable factors contributing to the paint issues that exist. There are also solutions that are already being implemented and other solutions that are being explored.

1) The quarter panels, doors, and rear hatch of the 2014 Corvette were made of a new and lighter composite material than those used in previous years. The lighter composite contributes to maximized performance. However, it also has a different surface shape and absorbs paint differently than the composite material used in the C6.

Two solutions exist. The first and easiest to implement has to do with the paint and paint process. Jeff shared with me that they have tried different primers and top coats and are now painting the 2015 Corvette quarter panels, doors, and rear hatches with double primer coats. The second solution involves making changes to the composite material itself. This takes more time, but Jeff stated that they are making good strides in this area.

As a point of information, the hood and targa top are carbon fiber, which is a much easier surface to lay paint down on. This is the reason the hoods and targa tops almost always have less orange peel.

2) The paint and fitment quality control inspection process was not as effective as it needed to be initially. Paint and fitment quality control were both performed at the same time until they reviewed the process and made a significant change. The solution involved separating the fitment and paint inspection into two, individual inspection processes. Not only are the Corvettes more effectively inspected, but cars are also randomly selected during each day for even closer paint and fitment inspection and auditing.

There is one additional issue that I discussed with Jeff having to do with exhaust tip alignment. The mufflers and their corresponding exhaust tips are provided to the plant by a supplier. The plant is already working with that supplier to ensure that every set of exhaust tips lines up properly.

In conclusion, I would like to thank Jeff, Tadge, and Harlan for the work they have done and continue to do in making the Corvette the best that it can possibly be. I would also like to thank them for their commitment to both current and future Corvette owners. They hear us and they listen to us, not only because they want to make better Corvettes, but because they are also Corvette enthusiasts and part of the greater Corvette community. Displayed on a large billboard on the Bowling Green Assembly Plant is the motto, "Precision Never Rests." After my discussion with Jeff Lamarche today, I fully believe that this is not just a motto, but is also the truth. The future of America's Sports Car is in good hands!


Footnote: If you have a Corvette with a paint or fitment issue, please contact your local service manager and work with him or her to find a suitable solution to the problem. GM is committed to addressing these kinds of problems.
 

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Jeremy, thanks for all of your efforts, the petition and the detailed up date.
 
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Thanks Jeremy for PM all your work on the important paint quality issue. Glad to hear that changes to the painting process have already been made, and a better, dual quality control process is also now in place. Like that you finally were able to confirm our suspicions that double priming is already in place -- at least for some specific body panels.

Thanks "Jag!"
 

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Thanks Jeremy for PM all your work on the important paint quality issue. Glad to hear that changes to the painting process have already been made, and a better, dual quality control process is also now in place. Like that you finally were able to confirm our suspicions that double priming is already in place -- at least for some specific body panels.

Thanks "Jag!"
My pleasure! It sure was nice meeting you and seeing your beautiful Z06...but I can't wait to see your NEXT Z06!!!!
 

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Jeremy, thank you for all your diligent work on the paint quality issues. The positive yet determined approach you took surely will impact the Corvette's paint quality such more than many disorganized complaints from individuals. There is strength in numbers, and with such a positive spokesman to present the petition to Corvette, I am sure everyone went away from your meeting with a renewed dedication to continue the improvements to the paint quality.

Thank you, Sir!
 
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Jeremy, thank you for all your diligent work on the paint quality issues. The positive yet determined approach you took surely will impact the Corvette's paint quality such more than many disorganized complaints from individuals. There is strength in numbers, and with such a positive spokesman to present the petition to Corvette, I am sure everyone went away from your meeting with a renewed dedication to continue the improvements to the paint quality.

Thank you, Sir!
Thank you, sir, for the kind words. This is my hope. :)
 
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Aloha, I'm new to this thread but I am a Body Man and Mechanic. When I received my 2014 in Hawaii with the Carbon Flash stripes I was a little disappointed with the clear coat. It had a lot of Orange peel and was delivered that way. It did not seem anyone had done quality control. Actually the first people that saw my new car pointed it out right away. Because I am a Body Man and have all the equipment the first thing I did was a color sand and buff. Now the stripes match the gloss of the rest of the car. I just kind of feel bad for those that don't have my experience to get the job done. Aloha, Mark
 

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My car was number 34013 ,2014, produced near the end of the 2014 run and the orange peel is bad on the car. Never had a paint job that looked this bad on any car I have owned, obviously their enhanced quality control or improvements did nothing for this car. It is a premium Crystal Red and you pay extra for this? I have gone back to the dealer to find out what can be done but not expecting much, seems like GM is talking a good story on the paint but not walking it. Beautiful car , lousy paint. :(

Thanks for putting the case forward to GM mgmt !!
 

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My car was number 34013 ,2014, produced near the end of the 2014 run and the orange peel is bad on the car. Never had a paint job that looked this bad on any car I have owned, obviously their enhanced quality control or improvements did nothing for this car. It is a premium Crystal Red and you pay extra for this? I have gone back to the dealer to find out what can be done but not expecting much, seems like GM is talking a good story on the paint but not walking it. Beautiful car , lousy paint. :(

Thanks for putting the case forward to GM mgmt !!
Please keep me posted on what transpires with your dealership.
 

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Please keep me posted on what transpires with your dealership.
I will , just at the first step, only had the car a month, want to know what and if they have done for previous customers and what might they be prepared to do for me. In my last note I mentioned to them wet sanding could eliminate most of it. Not sure I would want to try that myself as it is a time consuming process and not something I have done before. Not sure where I would find someone actually willing to wet sand the orange peel out. Really like the car but the orange peel look just sucks, I cringe when people are looking it over as I really notice it, fortunately most folks aren't car people and don't notice it a first look. Even my wife (who knows diddly about cars) once I explained it to her what to look for could really point it out all over the panels and around the rear.

Thought I would throw this pic up today, the car does look great , just when you get close up and you know what your looking at the OP stands out...

FBIMAG0320_2.jpg
 

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I will , just at the first step, only had the car a month, want to know what and if they have done for previous customers and what might they be prepared to do for me. In my last note I mentioned to them wet sanding could eliminate most of it. Not sure I would want to try that myself as it is a time consuming process and not something I have done before.
if you know how to get out the 2500/3000 wetsand sanding marks with a rotary polisher and a hybrid foam pad, it's not hard to reduce it quite a bit, and get it acceptable. But it takes time...I spent 22 hours all total but the sides look great now, still plenty of clear left - test with a paint thickness meter:
the sand:

finished
 

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if you know how to get out the 2500/3000 wetsand sanding marks with a rotary polisher and a hybrid foam pad, it's not hard to reduce it quite a bit, and get it acceptable. But it takes time...I spent 22 hours all total but the sides look great now, still plenty of clear left - test with a paint thickness meter:
the sand:

finished

I read your thread Glen, good stuff ! That is a lot of work and it may be something I do down the road. I want to see what GM is going to say with regards to this, want to know if they have addressed this with others. I may have an advantage in that getting the car the way I wanted it and delivered in a reasonable time frame I worked with some GM execs over a couple of months while we waited, they know me, I want to see how they respond to my concerns. I am not really hopeful but if you don't ask.
 

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I have a 2014 Convertible Blade Silver that is without question the worst paint job I ever saw on a Corvette I owned. I have owned 4 other cars the same type color with not a thing wrong that I could not live with. I have a 64 same color next to it in the garage with a 3 time better paint job. [I owned 8 corvettes.] This car has the base coat sprayed in spurts, spots, shades on every panel on the car. Not one all. Chevrolet says it meets Factory specs, I say send me the specs because a KIA the same type color has a better paint job than this corvette.
Actually disgusting how I have been treated from the dealer an Chevrolet. Chevrolet asks for satisfaction with the dealer after purchase, which was poor but never ask how we are treated by Chevrolet who does the same to their long time customers? I have had this car since November with 245 miles on it now an will not drive because I'm embarrassed to have anyone even in the Corvette club look at it. Wake up Chevrolet Corvette an get quality back into your cars an take this car back to Bowling Green. Disgusting.
 

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I have a 2014 Convertible Blade Silver that is without question the worst paint job I ever saw on a Corvette I owned. I have owned 4 other cars the same type color with not a thing wrong that I could not live with. I have a 64 same color next to it in the garage with a 3 time better paint job. [I owned 8 corvettes.] This car has the base coat sprayed in spurts, spots, shades on every panel on the car. Not one all. Chevrolet says it meets Factory specs, I say send me the specs because a KIA the same type color has a better paint job than this corvette.
Actually disgusting how I have been treated from the dealer an Chevrolet. Chevrolet asks for satisfaction with the dealer after purchase, which was poor but never ask how we are treated by Chevrolet who does the same to their long time customers? I have had this car since November with 245 miles on it now an will not drive because I'm embarrassed to have anyone even in the Corvette club look at it. Wake up Chevrolet Corvette an get quality back into your cars an take this car back to Bowling Green. Disgusting.
Yet you took delivery? At least one member had his car returned to BG and almost every panel replaced but I imagine a lot had to do with how he handled the situation. Perhaps you should consult with him on how you might better handle this since it seems whatever you have done up to now hasn't worked.
 

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I have a 2014 Convertible Blade Silver that is without question the worst paint job I ever saw on a Corvette I owned. I have owned 4 other cars the same type color with not a thing wrong that I could not live with. I have a 64 same color next to it in the garage with a 3 time better paint job. [I owned 8 corvettes.] This car has the base coat sprayed in spurts, spots, shades on every panel on the car. Not one all. Chevrolet says it meets Factory specs, I say send me the specs because a KIA the same type color has a better paint job than this corvette.
Actually disgusting how I have been treated from the dealer an Chevrolet. Chevrolet asks for satisfaction with the dealer after purchase, which was poor but never ask how we are treated by Chevrolet who does the same to their long time customers? I have had this car since November with 245 miles on it now an will not drive because I'm embarrassed to have anyone even in the Corvette club look at it. Wake up Chevrolet Corvette an get quality back into your cars an take this car back to Bowling Green. Disgusting.
Not sure why, but the worst paint I've seen on modern Vettes has always been the silver. Dry with metallic mottling are common silver issues. I love silver, but would not order it on a Vette for fear I'd get a bad one.
 

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I am very sorry that several of you new Corvette owners that experienced really "bad to worse-than-that" paint on your new Corvettes. At the same time they are many excellent Corvette paint jobs that have been recently been commented on by new 2015 owners. I will let those owners speak for themselves, but know of several who are very, very pleased with their 2015 Corvette paint.

What is disturbing is that one paint job can be excellent, and the next one be not acceptable. I agree with that range of acceptability/non-acceptability currently exists, for both Jag and I saw that, and commented on that while we were looking at many brand new Corvettes while in Bowling Green last month. We saw some paint jobs that were truly excellent, many that were very good, and a few that we were dismayed about (vehicles we personally would not have accepted).
 

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Not sure why, but the worst paint I've seen on modern Vettes has always been the silver. Dry with metallic mottling are common silver issues. I love silver, but would not order it on a Vette for fear I'd get a bad one.
I think there is something in the pigment on a silver car that causes it to oxidize more than other colors or not to bond as well. you will often see silver cars actually peeling off leaving the primer exposed and others that have lost the luster they once had and no longer shine. In some cases you can chalk this up to owner neglect but in the majority I think it is a chemical problem in the silver paint, not only in Gm but also in most silver paints for some reason.
 
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