[nitro]

Mine showed up yesterday at Courtesy Delivery dealer.
Immediately noticed at unload from truck was scratches (below surface) on the hood near the windshield. Dealer feels a hood repaint in necessary. Do I accept this or is ordering a new hood a better idea?

 

[The Rock]

I think repaint is faster!

 

[urrtoast]

I highly doubt they will replace the hood, They will how ever paint it.

 

[tmcternan]

Wow! Really sorry to see this Nitro. Based on the picture, it appears it was simply carelessness on the part of someone during shipping. The more times it loaded and unloaded in route, the more likely something like this is bound to happen. With it being on the hood will make it a much easier match, not to mention the paint is so new and no fading has taken place. Just let the dealer take care of it and see how it turns out. At least you'll know exactly where to look. I know you didn't need this, but don't let it upset you too much.

 

[akpancake]

I'd ask for a different car.

 

[rdslon01]

I have heard more negative things about Courtesy than positive things. I wonder if this happened during shipping, or after they took delivery. Did you see the shipping cover? They are supposed to give it to you, per GM requirements. Check to see if the shipping cover is damaged. Of not, then I would not be surprised if the damage occurred after the cover was removed at the dealership. By the way, don't let them know you want the cover until you are standing there at the dealership, so they don't have time to...

 

[nitro]

I have heard more negative things about Courtesy than positive things. I wonder if this happened during shipping, or after they took delivery. Did you see the shipping cover? They are supposed to give it to you, per GM requirements. Check to see if the shipping cover is damaged. Of not, then I would not be surprised if the damage occurred after the cover was removed at the dealership. By the way, don't let them know you want the cover until you are standing there at the dealership, so they don't have time to...

I was there. Cover intact with no visible damage. The paint damage was noticed upon removal of the cover. Obviously happened in transit. The dealer clearly signed and noted the damage with the carrier.

 

[Dasyatis]

You have a better shot at getting a paint match with the re=paint that you would with a new hood, assuming it comes already painted.

 

[rdslon01]

I was there. Cover intact with no visible damage. The paint damage was noticed upon removal of the cover. Obviously happened in transit. The dealer clearly signed and noted the damage with the carrier.

Huh... No damage to the cover. Did this happen at Bowling Green before the cover went on? I am surprised so much scratching could happen without damaging the cover as well.

Anyway, as some other have said, a repaint with blend can match better than a new hood.

Make them paint it first before you sign anything for the car. In CA your deposit is protected and you can walk away from this at any time and get your full deposit back up until you actually fill out all the purchase papers, sign and pay for it. So, make sure they do the work first, so if you don't like it, walking away and getting a full refund on your deposit will be straightforward (they are required by law to do this, unless they somehow can prove you have harmed them, which they cannot since you have done nothing wrong, and they can sell such a hot car to anyone easily).

 

[Vigilance247]

Sorry this happened to your new stingray. Reminds me of the mark of Zorro.

 

[Boomer]

Intentional? Almost looks like vandalism. I believe the CA deliveries get a long train ride. Of course, just speculation on my part. Can't get rid of my investigative background. Once its fixed you'll love ur car.

 

[randysandow]

Just cancel the car. Don't sign for it and order a new one. Non z51's are a dime a dozen

 

[Boomer]

Just cancel the car. Don't sign for it and order a new one. Non z51's are a dime a dozen

Over a scratch on the hood? Is that good advice?

 

[Chip]

See if you can get it repainted and still have the opportunity to refuse it if is not satisfactory.

 

[joshg]

Don't order a new car from a scratch, that's crazy.

 

[rdslon01]

See if you can get it repainted and still have the opportunity to refuse it if is not satisfactory.

Chip, in CA you absolutely can do exactly this and protect your deposit (decline after seeing the paint job if you don't like it, get your deposit back, and walk away). Also, he is here in CA. See my post above. He will have many options available to him.

 

[cubarican84]

I would NEVER buy a brand new 60k car and not have it be flawless. Demand a new car or walk away. Like already stated. Non Z51s dime a dozen

 

[joshg]

I would NEVER buy a brand new 60k car and not have it be flawless. Demand a new car or walk away. Like already stated. Non Z51s dime a dozen

Sure, but then he'd have to go through the process of tracking down and ordering his exact car. I'm under the impression this is a custom order. A car that unique isn't a dime a dozen, so he'd potentially miss out on a 2014 stingray. They can fix it and make it flawless, I think that's a bit extreme.

 

[cubarican84]

Im sorry but I dont feel that way. Whats extreme is that scratch. If it was me I would not sign for that car

 

[rdslon01]

Also consider that we do not know how long he has been waiting. Maybe he also has price protection on that car at the old pre-March prices.