Go ahead and smile. My Z51 convertible was purchased with a $2,000 discount due to an error on the dealer's website, which they honored. Helped offset the agony of being a Status Code 1100 hostage for many months.Please let us know if you are lucky enough to snag the advertised price.
Out here in California, I saw a similar offer back in October when the car was freshly-released. Z51/3LT Coupe, similar discount percentage. Dealer refused to honor their website. Also saw a listing on Edmunds.com in October with a Price Promise guarantee. Printed the certificate, was told by the dealer they would not honor it. I finally secured mine at MSRP in December because of a website listing a car at MSRP. I hit 1000 miles yesterday.
It would make me smile if someone was actually able to hold a dealer accountable in these situations.
Hey Mark, I am not talking about this particular case, but rather asking in general about, for example, Eric Boe's case above. What should the procedures be in such cases, and on what would they depend?There's no "ratting them out to the BBB", it states quite clearly on the site, "All prices, specifications and availability subject to change without notice. Contact dealer for most current information. Dealer not responsible for price display errors caused by internet provider(s)".
BTW, they corrected the error, both cars are now showing MSRP as the Internet price.
It's pretty much a case by case issue. Most of the time there are disclaimers somewhere on the site that give them an out but that shouldn't prevent someone from reporting a situation to the BBB. If they are indeed not disclosing everything or playing fast and loose with advertising they should be held accountable.Hey Mark, I am not talking about this particular case, but rather asking in general about, for example, Eric Boe's case above. What should the procedures be in such cases, and on what would they depend?