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Discussion Starter · #1 · (Edited)
This thread is the place to post your comments, questions, and to add information regarding the companion, locked thread entitled: "URGENT: Order To Delivery (Useful Information).

It is vital that you have read that entire thread before posting here. Thank you!
 

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Once a car begins production... how long does it typically take to build the car and have it ready for you at Museum Delivery?
 

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And if you're doing a buyer's tour? Is it hitting 3000 and THEN Lori from the Museum is calling you with the 5-10 day warning? Or it is still before 3000 as she is getting the prediction on when it is going to magically hit the 3000 as you plan the trip?
 

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Discussion Starter · #5 ·
Do not know. Good question.

Lori and her assistant Shane are super friendly, accessible folks. The number for the Museum is 1.800.53.VETTE.

I'd give Lori or Shane a call, then, if you would please, post what you learn back here.
 

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Here is Lori's answer, FYI:
"Once your order reaches Event Status Code 3300 we'll be able to provide you with the estimated build scenario. This information usually becomes available approximately (2) weeks prior to the build."

She says she can't give any advice on how fast things would actually get to 3300 though, of course.


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Let's bring this thread back to life!

Here is Lori's answer, FYI:
"Once your order reaches Event Status Code 3300 we'll be able to provide you with the estimated build scenario. This information usually becomes available approximately (2) weeks prior to the build."

She says she can't give any advice on how fast things would actually get to 3300 though, of course.


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I'm wondering if this is still applicable, I don't believe it is, as too many members are way past 3300 and many even built and waiting for several weeks and still they have not heard from the Museum? In the past 2 days, several members have received phone calls to setup their delivery date, I've seen 9/5 thru 9/10, one was even noted as 9/6(Saturday/not sure if this was in error).
I have not heard of anyone being offered 9/2, 3 or 9/4, and I read all the waiting for delivery threads many times a day. Can't wait to get mine (built 8/20 #1351 A8), can be there in less than 24 hrs. if available. :D
 

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CUSA - I know you've got your car now, but to be clear for future readers, I was inquiring about the build codes needed for the Buyer's Tour (go to KY watch the car be built, fly home, have the car delivered to my local dealership some number of weeks later). You were interested in the Museum Delivery, which would be further along in the process.

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If a dealer says you're in their allocation for x date Thursday, is there some proof they can send you that your order has moved off of code 1100? Or are we just waiting now for the Monday/Tuesday after to roll around to see if we hit code 2000?

My dealer says he did our order, says he sent an email, but nothing has been forthcoming and I'm wondering if he's just blowing smoke at me. Obviously, communication with him this week is challenging because it happens to by not only my week for a regular Stingray but the first consensus for the Z06. Nevertheless, I feel like I'm getting a 'the check is in the mail' kind of story since I don't have any kind of proof of anything being done by them. Waited ALL DAY Thursday and Friday. Very frustrating.
 

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CUSA - I know you've got your car now, but to be clear for future readers, I was inquiring about the build codes needed for the Buyer's Tour (go to KY watch the car be built, fly home, have the car delivered to my local dealership some number of weeks later). You were interested in the Museum Delivery, which would be further along in the process.

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If a dealer says you're in their allocation for x date Thursday, is there some proof they can send you that your order has moved off of code 1100? Or are we just waiting now for the Monday/Tuesday after to roll around to see if we hit code 2000?

My dealer says he did our order, says he sent an email, but nothing has been forthcoming and I'm wondering if he's just blowing smoke at me. Obviously, communication with him this week is challenging because it happens to by not only my week for a regular Stingray but the first consensus for the Z06. Nevertheless, I feel like I'm getting a 'the check is in the mail' kind of story since I don't have any kind of proof of anything being done by them. Waited ALL DAY Thursday and Friday. Very frustrating.
Suzy, If you have your GM Workbench Order # you can enter it in the Chevy Built site, or the 2 CCC Tracking threads or do a direct Chat (for quicker results). You could show 2000 anytime after Wednesday, but by Tuesday for sure & 3000 on Wed & a TPW a few days later. The Dealer has to have it submitted into the system(Workbench Order) by Midnight Sat, at the latest for that weeks allocations to be used. So you may not be 2000 until Sunday & then the system is always 1 day behind, so that is Monday/Tuesday for sure & Wed 3000 for sure. That's all I know about that. I've been thru it with my 2014 & again with my 2015. (Different Dealers, with much different operations)

See the "Chat Now" Vertical Orange Bar on the lower right hand corner or the "track your order" under the Ownership Column near the bottom.
http://www.chevrolet.com/corvette-stingray/build-your-own.html?
 

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So CCC has confirmed my car built on date as 9/12 and that I am at a status of 3800 (built) on 9/18. My dealer sent me an email on 12/13 that said my car was built and at order status of 4150 (dealer invoiced). What are the steps that will happen between build 9/12 and ship (4200) and does any have a rough approximation of how long before it ships? As far as I can tell there are no QC holds since it was built. It will be shipping to NH and I haven't yet checked on ship method or timing for that.

Thanks in advance for the feedback!!

Bob
 

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Discussion Starter · #11 ·
Here are the status steps, although it is not always linear, and we will usually not specifically know our car's progress through those steps.

Order Status Tracking Codes: GM Order Status
1000 Order On Hold at Dealership
1100 Order Placed at Dealership; Preliminarily Accepted by GM Computer.
NOTE: Does NOT mean that GM is guaranteeing that the car will be produced -- as that only occurs at status code 2000!
1101 Order Entered into System
1102 Order Entered via Web
2000 Order Accepted by Chevrolet, "has passed approval and will be produced"
2001 Order Generated to Dealer
2005 Order Replaced with GM Prospec Order
2030 Order Edited by Chevrolet
2050 Order Changed
2500 Order Preferenced (or "Picked Up" or "Imaged"), Sent to Production
3000 Order Accepted by Production Control
3100 Order Available to Sequence (now becomes more stable)
3300 Order Selected and Scheduled for Production by Assembly Plant (Target Production Week usually available now)
3400 Order Broadcasted for Production (Internal Plant Order Produced)
3800 Vehicle Produced
4000 Vehicle Available to Ship
4104 Bailment Invoice Created
4B00 Bayed ("B", not 8: Your car is waiting for transportation by Truck, Rail or transfer to vendor)
4D00 12/2/13 On hold (Quality Control Checks)
4106 Bailment Released (vehicle has left plant property).
4150 Vehicle Invoiced (Dealer Billed/Order is invoiced to the dealer)
4200 Vehicle Shipped (Vehicle is shipped to the dealer or point of delivery)
4300 Intermediate Delivery (Interim transfer; processing transfer to QC or vendor)
4V03 Estimated Delivery Date
4800 Rail Ramp Unload
5000 Vehicle Delivered to Dealer
6000 Vehicle Delivered to Customer
 

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Bob, the trucking company has up to 10 days before they must pick it up and move it from the lot. Then, once it is picked up, how long it will take to get to your dealer depends on various factors. This 10 day clock does not start until after a car has cleared all quality holds, and GM has informed the trucking company, "Come and get it."
 
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Bob, the trucking company has up to 10 days before they must pick it up and move it from the lot. Then, once it is picked up, how long it will take to get to your dealer depends on various factors. This 10 day clock does not start until after a car has cleared all quality holds, and GM has informed the trucking company, "Come and get it."
Thanks for that piece of the puzzle. The dealer should know about the shipping method(s) then. I will drop them a note to see. Probably be 3 weeks before it is available.
 

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Once a car begins production... how long does it typically take to build the car and have it ready for you at Museum Delivery?
The earliest a Museum delivery can be scheduled Is two weeks after the build date. (Disclaimer - TPW or Target Production Week is, as the title says, a target. It's the Monday of the week your car should be built. It may come off the line on Monday morning, or late Friday afternoon, or even Saturday if they are working an extra day, as they sometimes do.) Usually, around the TPW, someone from the Museum will contact you to schedule a delivery slot. It will either be at 7:30 or 10:00 in the morning to start the process. Our car was built 11/23 and our delivery was 12/18. It could have been a few days earlier, but I could not get off work for that day.
 

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My Order as to Date

CUSA - I know you've got your car now, but to be clear for future readers, I was inquiring about the build codes needed for the Buyer's Tour (go to KY watch the car be built, fly home, have the car delivered to my local dealership some number of weeks later). You were interested in the Museum Delivery, which would be further along in the process.

---

If a dealer says you're in their allocation for x date Thursday, is there some proof they can send you that your order has moved off of code 1100? Or are we just waiting now for the Monday/Tuesday after to roll around to see if we hit code 2000?

My dealer says he did our order, says he sent an email, but nothing has been forthcoming and I'm wondering if he's just blowing smoke at me. Obviously, communication with him this week is challenging because it happens to by not only my week for a regular Stingray but the first consensus for the Z06. Nevertheless, I feel like I'm getting a 'the check is in the mail' kind of story since I don't have any kind of proof of anything being done by them. Waited ALL DAY Thursday and Friday. Very frustrating.

Suzy Cruisy, noticed several of your order posts and this is my experience to date, same dealer.


08/25/2014 Order & deposit (personal check) sent UPS overnight.

Check probably had to clear before further action.

09/04/2014 Received e-mail containing Order Workbench File with status code 1100 asking for review of correctness.
Also received my order number.

Note: No allocations nationwide for 09/04/2014. .

09/11/2014 No allocation for my order this round

09/13/2014 Received courtesy delivery dealer info

09/19/2014 Received from T.T. with Order Workbench Attachment and the following message.
"Hey XXXXX, here's your order. Please confirm that the options are 100% correct? you won't be able to make any changes after this Tues and your order will be accepted by GM(status 2000)"

I would email Ron Ignelzi' @ [email protected] and inquire about your status, if you received an allocation for your order or when you might receive it.

Hang in there.





>
 

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Suzy Cruisy, noticed several of your order posts and this is my experience to date, same dealer.


08/25/2014 Order & deposit (personal check) sent UPS overnight.

Check probably had to clear before further action.

09/04/2014 Received e-mail containing Order Workbench File with status code 1100 asking for review of correctness.
Also received my order number.

Note: No allocations nationwide for 09/04/2014. .

09/11/2014 No allocation for my order this round

09/13/2014 Received courtesy delivery dealer info

09/19/2014 Received from T.T. with Order Workbench Attachment and the following message.
"Hey XXXXX, here's your order. Please confirm that the options are 100% correct? you won't be able to make any changes after this Tues and your order will be accepted by GM(status 2000)"

I would email Ron Ignelzi' @ [email protected] and inquire about your status, if you received an allocation for your order or when you might receive it.

Hang in there.
>
Thanks to both CUSA and WAMFL for answering me. I finally figured out what my issue was.

Unlike most people who contact a dealer and want their order entered as soon as possible, we actually contacted our dealer well before 2015s were even open for ordering and specifically told them not to enter it into an allocation until late Sept (we thought we were shooting for 9/25). However, the minute 2015 orders became available to enter in the system, they blew right past the bright colored post it and entered our order in the system in June. So, we had an Rxxxxx number in June, we could see all the details they'd entered and they put the dealer hold on our order to freeze it from going further - stuck at 1100 on purpose.

Then the time you talked about came around WAMFL - On 9/4 they said no order entries for 9/11 so we should go live on 9/18. We gave them permission to do the order off freeze and into the allocation for 9/18 on 9/4 and in our minds it was a go for 9/18 and we shouldn't have had to do more "Yes, go ahead" communications. Instead they continued to send us the same Workbench screen shot and ask if all was OK to enter. Three or more times. And, yes, we got that exact form letter in an email yesterday.

The problem is every single Workbench they send looks identical to the last one and nothing said "We entered your order, but there will be no change in the status until Tuesday so no updates we can send you look any different from what we've been sending." Unlike a person who has their order entered right when they're ready, and feels getting the Workbench report is progress and new and wonderful and moving along in the right direction.. to us in our specific situation we felt like we were going round and round in circles and not getting anywhere.

So NOW we know to just wait.



They also told us our courtesy dealer was our top pick in June, but we haven't been given any details on how that works from here on out. Were you instructed to contact the courtesy dealership or that the courtesy dealership would be in touch with you or neither? The June call was a verbal with my husband, so I don't have anything written to refer to.


Looking forward to Tuesday!
 

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Sometimes, I think having more information but not being able to use it to influence anything is worse than having less information. I am not going to worry until I seem to have a reason to do so.

madmag.jpg
 
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Although this information is very helpful in seeing what goes on from the get go, do you know how much time elapses (approximately) from step one to the last step? Thanks in advance.

CJ
 

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Suzy Cruisy, most of my communication was with Ron. He did indicate when my order was pulled for allocation I would be contacted by T.T. That is when I received my last Order Workbench, the only differance was the date (09/19/2014). Which I confirmed as correct and was ok to proceed. The statement, "your order will be accepted by GM (status 2000)", sounds fairly positive. Only Tuesday or Wednesday will tell.
As for the courtesy delivery, I was given the dealer BAC number, address, contact info and the amout I will be charged by the courtesy delivery dealer.
I was also told I would be billed when the order dealer was invoiced. Don't know about contacting courtesy dealer, will look into that closer to delivery.
 

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Although this information is very helpful in seeing what goes on from the get go, do you know how much time elapses (approximately) from step one to the last step? Thanks in advance.

CJ
There are so many variables that there is no way to give you a decent answer. The time will range from about six weeks to never. There are customers who placed an order for a '14 in the fall of '13, and never got a car. Conversely, there are folks who place an order with no constrained items with a dealer who had an available allocation, and were taking delivery 6 weeks later. If you order a heavily constrained item, or use a dealer with minimal yearly allocation, you may never get a car.
 
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