I'm sorry, Elegant, but this will be my last dance with an American car. Maybe in your state the service department does not hire ********. Sadly, in mine, that is not the case.
After the dealership nearest me lied about their allocations until I was sick of the slime, I drove past them to Parkway Chevrolet. At Parkway, the sales staff is exceptional and my salesman, Spencer, is one of the best. That is where the service and competence ends.
For instance, I scheduled an appointment for an oil change. At the appointed time, I drove my car to Parkway, whose service technicians drained my oil before discovering they did not have a replacement filter. They wanted to put me in some hideous, horrible rental car to drive until they could order more filters. I don't drive crap like that, so they filled it back up and told me to return when they had filters. I did. On their second attempt at a simple oil change, they spilled so much oil on my manifold, the car smelled like a burning tire factory for the next 2000 miles. My service advisor, Dave, told me this was "normal" and that I should expect to smell burning oil for 1500 miles after every change. That means half the time I own this car, it will emit nauseating smells. His main concern, however, was that I give them the highest marks on my survey.
Next, I needed a wheel alignment due to the common issue of "pulling to the right." They fixed that but, somehow, in doing so, they put a 3 mm gouge in my steering wheel horn cover. Of course, they claimed it was already there and they had nothing to do with it. They refused to replace it and, again, was only concerned about the customer satisfaction survey(!)
My salesman offered to use his employee discount to get me one for 750 bucks. Bullshit. At this point, I realized I was dealing with ******** or ex-cons, so I complained to Chevrolet Customer Service who met me at the dealership, inspected the gouge and authorized a replacement cover. The replacement cover is a shade lighter in color and harder in texture. It is either not the OEM cover or belongs to the 1LT package or something (I have the 3LT).
Forget the Audi dealership, even the Nissan and Infiniti dealerships are infinitely more competent and treat me like a king, in comparison. Unless something RADICAL happens to change my mind, I will never touch another American car. Chevrolet has reinforced every negative stereotype I've ever held about them.
But make no mistake: I freakin love my Stingray! This car is more awesome than robot griffins with light sabers. It's cooler than a killer cyborg from the future. The Stingray kicks more ass than an impatient donkey herder after Free Coffee Day.
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