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i watched the tape and this suggests a lack of quality control or perhaps just not enough attention to the entire process top to bottom? (e.g.: carpet fit during the planning stage) that is what can happen when you buy a mass produced car. All in all they are trying to do the best they can with what they have to work with. I think there must be a lot of pressure on everyone to get these cars built and shipped a.s.a.p with all the stock outs they have
 

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I would blame the EPA for making them use an inferior, but environmentally friendly? glue.
 

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Discussion Starter · #7 ·
Check with your dealer.
I don't have a lot of faith in the honesty of my dealer and am preparing for them to push every issue off as "normal". Maybe I'm being pessimistic but I want to go into the dealer armed with as much info as possible.

They won't even give me a free rental car when I have multiple issues with a brand new 70,000 car i bought only a few weeks ago.
 

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This is not normal. I check my car both on the driver and passenger and do not have the same problem that you have. My car was produced 11/4 and has 3500 miles.
 

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I checked mine last night and it was like yours messin18, sounds like there is a plastic bag or something is under the loose passenger tunnel carpet. I will be sure to tell my dealer, and I will check the ones on the showroom floor. Thanks for the heads up.
 

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Is it the carpet moving or the plastic panel underneath? If its the entire panel then it seems normal.

That top console part lifts off and away from those panels if needed. It cant be glued solid to them. If the carpet is pulled away from the plastic backing, then I'd have it looked at.
 

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Just noticed this on my passenger side center console.

I'm assuming this is NOT normal?

http://m.youtube.com/watch?feature=...h?v=Pd-xaWatIFU&feature=youtube_gdata_player#
Hi messin18,

I'm sorry to see you're having some concerns about the carpet in your C7. I would really like to look into this more. I have forwarded your video to our internal sources and am awaiting a response. Can you PM me your name, contact info, VIN and involved dealer, so that I can document this?

Terrell
Chevrolet Customer Care
 

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My Stingray was built on 2/11 and should be ready to ship any day now. This issue will be on my "check list" when I go to my dealer to pick it up. Good luck with your car.
 

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my stingray is exactly the same. its also like that behind the seats.i cant address this til the warmer weather gets here,my car is in the garage hibernating til spring. im hesitant to let dealers work on these sorts of things because im afraid they will fix the carpet problem and then something they had to remove to get to the carpet will leave something loose or break a clip or some other thing.i might address this myself with some super adhesive.if anybody from chevy reads this they can reach me at 5087370372 cape cod ma.thanks for the great video of this problem messin 18
 

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Discussion Starter · #15 ·
I stopped my dealer and checked out a handful of stingrays they had on the showroom floor and none of them had this issue. They were all perfectly flush without air pockets or gaps. (So assuming this is not normal) Will update when i find out more.
 

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Discussion Starter · #16 ·
So the dealer was unable to resolve this issue. There is no TSB on it and they were advised by GM not to try to glue it down or any other work around. Suppose We'll just have to wait until GM can figure this out and put out a TSB.
 

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I got a response from Terrell from customer care I was told this is NORMAL and that it is to reduce heat from coming up into the interior. what do you guys think about that????????
 

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I got a response from Terrell from customer care I was told this is NORMAL and that it is to reduce heat from coming up into the interior. what do you guys think about that????????
How would a small air gap reduce the heat coming into the interior? Sounds fishy to me.
 

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It is definitely possible for convection via air across a small barrier to offer better thermal insulation that direct conduction from inside to outside.

However, if this is present on some StingRays but not others, then I would expect this to be a manufacturing defect in some cars. Maybe the dealer is just trying to sell it as a design feature.

Some people reported that they do not have the deflection and noise, correct?
 
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