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Discussion Starter #1
Hello. I was discussing warranties with my dealership prior to my upcoming delivery. I was told that the "Master Tech" warranty is just like the GMEPP warranty but is less expensive. He said Master Tech is a subsidiary or owned by GM. Cannot remember his exact wording. He said they are really trying to get all Corvettes into this warranty. He said the wheel/tire is a separate warranty. Any ideas on this??? Would definitely make sure ALL dealerships would accept this warranty.
 

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Your dealer flat out lied to you. MasterTech is NOT owned by, or in any was affiliated with, GM. From the MasterTech website:

MasterTech Vehicle Protection Program[SUP]®[/SUP] is backed by the Assurant Solution companies, American Bankers Insurance Company of Florida, and American Reliable Insurance Company. Assurant Solutions is part of Assurant, Inc., a Fortune 500 company and a member of the S&P 500.
 
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Additional info from their website:


MasterTech Vehicle Protection Program[SUP]®[/SUP] is a service contract administered by:

P.O. Box 7719
The Woodlands, TX 77387
800.964.4811
In Florida, MasterTech Vehicle Protection Program[SUP]®[/SUP] is a service contract administered by:
United Service Protection Inc.
P.O. Box 20949
St. Petersburg, FL 33742
800.964.4811
Florida License #6001600


In Arizona and Wisconsin, MasterTech Vehicle Protection Program[SUP]®[/SUP] is a service contract administered by:
Federal Warranty Service Corporation
P.O. Box 105695
Atlanta, GA 30348-5695
800.964.4811


In Utah, MasterTech Vehicle Protection Program[SUP]®[/SUP] is a service contract administered by:
American Financial & Automotive Insurance Services
1790 Hughes Landing Boulevard, Suite 700
The Woodlands, TX 77380
800.967.3633
 

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Really recommend you go with GMEPP or GMPP if you are going to get an extended warranty. It is solid at any GM dealer and actually becomes part of your VIN record once you get it. It will come up on any GM service center when you go in for service. Never had an issue with it being honored on any the cars I have had it on. You can also find it discounted for example from Ken at http://www.stingrayforums.com/forum/denny-menholt-chevrolet/, one of our supporting vendors.
 

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Discussion Starter #5
Thankyou!! So should I shy away from it, and pay more to get the GMEPP?? Isn't GM the way to go? Maybe the reason why they are trying to get everyone into it, is because the dealer gets a nice kick-back?
 

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I'm not convinced any of the warranties, including the GMEPP, are worth the cost. Understand these are insurance policies not true "warranties." Even GMEPP. And understand these are profit centers both for the dealer and the company selling the policy. Even at the discounted prices you'll find offered on the forum, the profit margin is huge. These are priced to guarantee a profit for the company offering the plan. While one individual may have a claim, or combination of claims, that exceeds the cost of the policy, in the aggregate buyers of the policy will not have covered repairs that exceed the cost of the warranty. Not even close.

If you pay $2000 for the plan, and have a $2000 claim, you're still out of pocket $2000. You haven't gained anything. I've bought service contracts on several cars, and think my largest claim on any of them was about $500.

Finally, be sure to look at the list of exclusions in any plan you're considering. Dealers like to talk about these as an extension of the bumper to bumper warranty, but they're nothing close to that. Then they talk about all the things that are covered. But they never talk about what is NOT covered. The GMEPP plan has a list of exclusions as long as your arm. What's NOT covered is often more important than what is.

The Protection Plan does not cover any of the following:
A. Any of the following parts: carburetor, battery and battery cable/harness (unless listed as specific covered parts), standard transmission clutch assembly, friction clutch disc and pressure plate, distributor cap and rotor, glass, lenses, sealed beams, light bulbs, fuses, circuit breakers, cellular phones, game centers, AM/FM radio/cassette/CD players exceeding $3,000 repair or replacement cost, speakers, audio/video equipment, pixel damage due to impact on display screens, key fobs, tire pressure sensors, remote control consoles, radar detection devices, brake rotors and drums, all exhaust components, and the following emission components: EGR purge valve/solenoids/sensors, vacuum canister, vapor return canister, vapor return lines/valves, air pump/lines/valves, catalytic converter/filtering/sensors, emission vapor sensors, gas cap/filler neck, weather strips, trim, moldings, bright metal chrome, upholstery and carpet, paint, outside ornamentation, bumpers, body sheet metal and panels, frame and structural body parts, vinyl and convertible tops, any convertible top assemblies, hardware or linkages, tires, and wheels/rims. External nuts, bolts, and fasteners are not covered except where required in conjunction with a covered repair.
B. Maintenance services and parts described in your vehicle’s Owner’s Manual as supplied by the manufacturer and other normal maintenance services and parts, which include, but are not limited to: alignments, adjustments, wheel balancing, tune-ups, spark plugs, spark plug wires, glow plugs, hoses, drive belts, brake pads, brake linings/shoes, and wiper blades. Filters, lubricants, coolants, fluids, and refrigerants will be covered only if replacement is required in connection with a breakdown.
C. Any damage and/or breakdown resulting from collision, road hazard, fire, theft, vandalism, riot, acts of terrorism, explosion, lightning, earthquake, freezing, rust or corrosion, windstorm, hail, water or flood, acts of God, salt, environmental damage, chemicals, contamination of fluids, fuels, coolants, or lubricants.
D. Any breakdown caused by misuse, abuse, negligence, lack of normal maintenance required by the manufacturer’s maintenance schedule for your vehicle, or improper servicing or repairs subsequent to purchase. For any breakdown caused by sludge buildup resulting from your failure to perform recommended maintenance services, or failure to maintain proper levels of lubricants and/or coolants, or breakdowns caused by fuels containing more than 10 percent ethanol (if the engine was not manufactured for this fuel mixture), or failure to protect your vehicle from further damage when a breakdown has occurred or failure to have your vehicle towed to the service facility when continued operation may result in further damage. Continued operation includes your failure to observe warning lights, gauges, or any other signs of overheating or component failure, such as, fluid leakage, slipping, knocking, or smoking, and not protecting your vehicle by continuing to drive, creating damage beyond the initial failure.
E. Any repair or replacement of any covered part if a breakdown has not occurred. Any part that a repair facility or manufacturer recommends or requires be replaced or repaired or is an update, and is not a breakdown, is your responsibility and expense.
F. Any alterations that have been made to your vehicle or use of your vehicle in a manner not recommended by the manufacturer, including but not limited to the failure of any custom or add-on part, all frame or suspension modifications, lift kits, any tire that is not recommended by the original manufacturer if it creates an odometer/speedometer variance of greater than 4 percent, and trailer hitches. Also not covered are any emissions and/or exhaust systems modifications, engine modifications, transmission modifications, and/or drive axle modifications, which includes any performance modifications.
G. If, while owned by you, your odometer has ceased to operate and odometer repairs have not been made immediately, or the odometer has been altered in any way subsequent to purchase of the contract.
H. If your vehicle has ever been a total loss, salvaged, rebuilt, or is a gray market vehicle.
I. Any liability for property damage, or for injury to or death of any person arising out of the operation, maintenance, or use of your vehicle described in the contract, whether or not related to the parts covered. Loss of use, time, profit, inconvenience, or any other consequential loss, including any consequential damage to a noncovered part that results from a breakdown.
J. Any breakdown where the manufacturer is responsible for the repair or if the breakdown is covered by a repairer’s guarantee/warranty (regardless of manufacturer’s or repairer’s ability to pay for such repairs).
K. If your vehicle is used for towing (unless your vehicle is equipped with a factory-installed or factory-authorized tow package), or is used as a commercial unit (unless appropriate surcharge is marked on Registration Page and only as defined under “Definitions,” “Commercial Use”), or is used for rental, taxi, limousine, shuttle, towing/wrecker service, dumping (dump beds), cherry pickers, lifting or hoisting, police or emergency service, principally off-road use, prearranged or organized racing, or competitive driving.
L. Any pre-existing condition or any breakdown occurring before coverage takes effect or prior to the contract purchase date, or if the information provided by you or the repair facility cannot be verified as accurate or is found to be deceptively inaccurate.
M. Breakdowns that occur and/or repairs made outside of the United States of America and Canada.
N. Diagnostic and/or teardown procedures that are not listed, or are in excess of the times listed in the current year’s national flat rate hourly guide in conjunction with a covered repair.
But if you are going to buy a service plan, buy one from a reputable company that will actually pay claims GMEPP and the Ally plan (which used to by GMPP) seem to be legitimate.
 
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I just picked up a GMEPP for 84 months. It doesn't cover as much as bumper to bumper but it does cover quite a bit. I questioned some of the important exclusions and was told the Corvette Radio is $1800 so the GMEPP easily covers that with the $3K limit. I believe EGR components are already covered for 8 years / 100K miles factory warranty. Nothing BODY related is covered and the convertible top and Frame are considered body .. however any of the mechanical components that operate the top are covered under the GMEPP ... and those are the parts likely to fail. GMEPP is like any other insurance you buy .. you hope you don't have to use it but sure happy you had it if you do. Depending on which policy you buy (I got $0 deductible) .. it could easy pay for itself with 1 repair after the 3/36 expires. The GMEPP also covers more than than the GM 5yr/100K does on the powertrain does since it covers wear items like gaskets and seals which the 5yr/100K warranty does not cover.
 

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Don't buy any extended warranty except for the manufacture warranty. In this case, meaning a GM extension warranty. I saw so many warranty companies that were backed by reputable firms, go completely upsisde down over the 30 years I was in the industry. Only the manufacturer has the backing that will last. A lot of them dont go bankrupt, they self-bail.

There is another reason the dealers push non-manufacturer warranties: they make more money for the dealer and salesman.
 

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Have friends who bought a third-party, extended warranty policy, and it has caused them unbelievable aggravation, with almost every claim they have filed being rejected (ones they and I believe are legitimate). They are beyond disgusted and frustrated, and about to the point where they are deciding to not even bother filing them any more, suck it up as if they never bought it.

We each to get to determine whether we want to pay for GM backed extended warranties. Like almost all insurance in the long run, buying it is not a cost effective, but that doesn't stop most of us for buying home insurance and so much more. If you afford to pay for an unexpected major failure after your regular factory warranty runs out, you might wish to pass on it. Or, even if you can, it could be a good piece of mind purchase, and in rare circumstances, a cost effective decision.

A new replacement LT1 costs $18,000; a new replacement LT4 costs $30,000 (we have seen actual invoice on the latter). We each get to choose. After shopping around only on GM plans, I bought mine at a great savings from Ken Fichtner at Denny Menholt.
 

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Nothing BODY related is covered and the convertible top and Frame are considered body .. however any of the mechanical components that operate the top are covered under the GMEPP ....
This is patently false. The warranty expressly exludes the top mechanism in plain English:

any convertible top assemblies, hardware or linkages,
Maybe the motors are covered (are they part of the "assembly" or not?) But the linkages which operate the top are clearly excluded. I asked one of the resellers of warranties that posts on the forums, and was told nothing related to the top would be covered.
 

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I would only consider a plan directly from GM.

Also, I don't understand why people buy it when their car is new. It is my understanding that those plans can still be written after two years and 11 months as long as your warranty is still in effect (that is, you don't have too many miles on the car). I would be extra sick to my stomach if I bought the plan early, and then totaled the car while it was still under warranty. The plan would be worthless to me at that point.

So, I think getting one makes sense, if you wait until later. However, do yourself a favor and only get the real, honest-to-goodness, GM one. Set a calendar reminder for yourself 2 years and 10 months from now. That will give you a month to shop around to get the best price in effect at that time. Finally, check Ken's prices out. I have only heard good things about him.
 

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There is no way the convertible top motor is part of an assembly ... if that were true .. that means the entire convertible top would have to be replaced for a faulty motor. Remember the GMEPP is generic not specific towards a particular car. Any motor, or control module or wiring harness would not be part of a convertible assembly. I would think the only convertible top assembly on a C7 would be the frame itself.
 

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I used to sell this company warrants. There fine, but that have nothing to do with GM. They are there own company that a lot of dealers can buy into to "reinsure" and offer there own warrants. As far as coverages, they mirror most OEM service contracts. There a good company that will back the warranty. Can't say that about a lot of them though. If you can get the GMPP, do it, if not there is nothing wrong with Master tech.
 

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Also, I don't understand why people buy it when their car is new. It is my understanding that those plans can still be written after two years and 11 months as long as your warranty is still in effect (that is, you don't have too many miles on the car). I would be extra sick to my stomach if I bought the plan early, and then totaled the car while it was still under warranty. The plan would be worthless to me at that point.
It is my understanding that there is a discount for taking out a plan on a new low mileage vehicle, rather than one that is almost max'd out in mileage &/or time of warranty. It makes sense to me: if the plan is taken out early. then the buyer is a lower risk, as opposed to a buyer at end of warranty trying to get an extended plan to potentially cover an immediate repair. I hope this is the case & that someone can confirm, as we are considering an extended warranty?
 

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Discussion Starter #17
Thankyou all for all the opinions and info. I have decided to get the GMEPP. Will pay more...but it will be a GM product. The question remains whether to finance the warranty and buy it now or to wait maybe a year or so...or even a few months, and buy later.
 

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Thankyou all for all the opinions and info. I have decided to get the GMEPP. Will pay more...but it will be a GM product. The question remains whether to finance the warranty and buy it now or to wait maybe a year or so...or even a few months, and buy later.
Check with and discuss with Ken (post #4). I think he might be running a special right now. My guess is if you finance you will be getting it through your local dealer where it will be more expensive than through Ken. Regardless of where you purchase the GM extended warranty, it is shipped to you from GM, not the individual/dealer you purchase from (unless it changed recently).
 
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It is my understanding that there is a discount for taking out a plan on a new low mileage vehicle, rather than one that is almost max'd out in mileage &/or time of warranty. It makes sense to me: if the plan is taken out early. then the buyer is a lower risk, as opposed to a buyer at end of warranty trying to get an extended plan to potentially cover an immediate repair. I hope this is the case & that someone can confirm, as we are considering an extended warranty?
I could be wrong, but I don't think that is necessarily the case.

Here is a direct quote from Ken Fitchner taken from one of his posts on July 16, 2015: "Further, the new Protection Plans from GM Financial (GMEPP – Chevrolet, GMC, Buick, Cadillac Protection Plans) consider a vehicle “new” as long as the base bumper to bumper warranty has not expired."

Given that, the idea is that as long as your car still is within its base bumper-to-bumper warranty (which I think is 3 years/36,000 miles) there is really no significant advantage to buying early (other than just escaping normal inflation which happens to all prices year after year for everything, including bread and milk). However, I seem to recall that, at least for some type of extended warranty, you do need one month left on your prior warranty. My plan is to wait 2 years and 10 months, and then go get GMEPP (and I will definitely contact Ken when I go shopping for one).

Someone please chime in if I am wrong, but, if so, please give some type of proof because I really, really think I am correct on this based on the many posts that I have read from Ken in the past on this subject.
 

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You are not correct ... GMEPP will sell you a NEW car Protection plan if under 3 years / 36 months ( and must be with 2 model years ... so since 2016 is out .. only 2014-2016 cars are eligible for new car plan even if you found a brand new 2013 left over somewhere - and 2014 owners will need to buy a plan before 2017's are produced) otherwise you have to buy a used car plan which covers much less ... You must supply your VIN and current mileage to the selling dealer. They will then determine your vehicles IN SERVICE date and GM will price the protection plan based on IN SERVICE Date, Current Mileage and VIN. Yes ... your warranty will be longer if you wait until 35 months (and less than 36K miles) but the plan cost will be more. Unfortunately no dealer has disclosed exactly how much the rate goes up over time and mileage.

So for myself who bought a 2014 leftover in May 2015 lets say 2017 C7's start going on sale SEPT 2016 ... the means even though I will be much less than 36M/36K on my Warranty I would have had only 16 months to go buy my GMEPP or I would have been stuck with a used car protection plan since 2014 eligibility rolls off once 2017's are being sold.
 
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