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Ok so the Chevy dealer i would like to have do all my service will not change my oil without charging me extra for Mobile1 i talked to the service manager, chevy coustomer service, also a number on the chevy web site the second two said they see nothing wrong with my request but cannot make a dealership do it I know some of you have been able to make it happen what are the magic words or info i need to make it happen
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The C7 owner's manual doesn't reference Mobil 1 as in the past models, just as long as the oil has the dexos moniker. Fill cap doesn't reference Mobil 1 either, just dexos. Having a fairly good relationship with the dealer and service manager locally, the SM acquired cases of Mobil 1 Extended just for the club members and no extra charge. That little bit of good will has generated much customer pay (non-warranty work) for the dealer and it is appreciated by the way the business has treated us, folks seem to be quite happy with the service.
 

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I just took my car to a Chevy dealer to have it's first oil change last Wednesday. I also asked them to use Mobil 1. They agreed to cover the oil change and labor under the 2 year maintenance plan, but I had to pay the difference in cost to use Mobil 1. It cost me $25. The service rep also reminded me that after the 2 year plan was up, the oil changes will cost me over $100 if I continue to use Mobil 1. Makes sense since it costs nearly $10 a quart and we are putting 9.5 quarts in our cars. Bitter pill to swallow, but I'm sure it will be worth it.
 

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I just took my car to a Chevy dealer to have it's first oil change last Wednesday. I also asked them to use Mobil 1. They agreed to cover the oil change and labor under the 2 year maintenance plan, but I had to pay the difference in cost to use Mobil 1. It cost me $25. The service rep also reminded me that after the 2 year plan was up, the oil changes will cost me over $100 if I continue to use Mobil 1. Makes sense since it costs nearly $10 a quart and we are putting 9.5 quarts in our cars. Bitter pill to swallow, but I'm sure it will be worth it.
After the free plan is used up, seems like your dealer wants to charge you the "Corvette tax" just for the privilege of bringing it there. I've gone to the local garages just to do oil changes, bring your own oil and filter (Walmart has the best prices on Mobil 1 oils, $24 for 5 gal jug).
 

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After the free plan is used up, seems like your dealer wants to charge you the "Corvette tax" just for the privilege of bringing it there. I've gone to the local garages just to do oil changes, bring your own oil and filter (Walmart has the best prices on Mobil 1 oils, $24 for 5 gal jug).
Norm, did you mean 5 quart instead of 5 gal?
 

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Take the service manager out for lunch?:cool:
 

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Take the service manager out for lunch?:cool:
That I have done. It doesn't hurt either that the dealer is one of the club's supporting sponsors. The dealer (not a big Corvette sale one either) has sold more Corvettes in the last two years than he ever has, just by word of mouth from the club members, and a few right now waiting for a Z06 allotment. That goes along way for good dealer/customer relations.

For the retired guys, it's also a coffee hangout, get to keep up with the latest, has a large Kuerig machine, free coffee........:D
 

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Have Z51? The 2015 Owners manual says this at page 10-17. There is the same language somewhere in the 2014 Owners manual.

GM recommends Mobil 1® engine
oils that show the dexos1 approved
logo for its dry sump equipped
engines.
 
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Have Z51? The 2015 Owners manual says this at page 10-17. There is the same language somewhere in the 2014 Owners manual.

GM recommends Mobil 1® engine
oils that show the dexos1 approved
logo for its dry sump equipped
engines.
Yes, page 10-14 to 10-15.
 

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Have Z51? The 2015 Owners manual says this at page 10-17. There is the same language somewhere in the 2014 Owners manual.

GM recommends Mobil 1® engine
oils that show the dexos1 approved
logo for its dry sump equipped
engines.
Thanks Rob, I stand corrected. I had mentioned it somewhere here it wasn't in the manual. Seems like I've been corrected a lot these days. :)
 

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Changed mine myself at my local garage. Dealer wouldnt do it till 4000 miles. Theyll not ever see me unless its warranty work. My car, my money, my decision. I like to know who is driving mr car when its in the shop.
That stubbornness on their part indicates that they would be hard to deal with on other things as well. Would you want to have to deal with such inflexible people if you needed warranty work done, for example, and they caused a secondary problem while doing the warranty work? For example, they could scratch something, they could reassemble something in a way which created a squeak, et cetera.

It isn't the lack of an oil change which causes me to run from a dealer like that for all future business, it is the knowledge that they have shown that they are cheap and inflexible which tells me to never trust them to do anything.

For your own good, find a better dealership. Even if it is a few hours round-trip drive to a better one, it could save you a lot of time and trouble in the long run, instead of risking the local one messing things up and then causing you weeks of trouble trying in vain to get it all straightened out.

When I see people who have been screwed over by dealerships, I feel sorry for them, but I also think on the inside, "You are partially responsible for your troubles, because you did not carefully evaluate the dealership before ever taking your car there for repairs in the first place."

Don't deal with people who have shown they are hardline, inflexible, cheapskates who do not care about customer service. They have already shown you what they are. Don't do business with them for even more important aspects like warranty work.

At least, those are my $0.02.
 

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Dealer I am using tried to do same thing, then relented after being at dealership 4 hours arguing point. Now, all my changes are with Mobil1, no arguing. It is paid for through the warranty ticket. After warranty is up, I'm going to bring 2 jugs of Mobil1 to my local mechanic and pay him the labor to change it. I would not use a dealer who insists on up charging you.
 

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Changed mine myself at my local garage. Dealer wouldnt do it till 4000 miles. Theyll not ever see me unless its warranty work. My car, my money, my decision. I like to know who is driving mr car when its in the shop.
Just had my oil changed yesterday 2nd change and non issue or hassle with them using Mobil 1. We are near each other send me a PM if interested in the dealership.
 

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Norm, don't be fooled into thinking warranty work doesn't get the dealer paid. They get their money from Chevy for providing warranty service. Just FYI.

Jeff
 

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Discussion Starter · #18 ·
The dealership I wanted to work with is not the closest they just sell more corvettes than all other dealers in the Sacramento Roseville Elk Grove Davis area all together therefore I figured them to have more experience servicing corvettes but the service manager says Chevy doesn't allow enough $
 
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