What recourse would one have in a museum delivery situation in the car had some defects and was not acceptable?The vehicle is already paid for and mso and paperwork filled out.
Of course everything is possible, however, first, when your car goes down the line, there is a sticker on it indicating Museum Delivery! While GM will deny it gets special attention, I still believe that it does during the assembly process. Then, you have the very best PDI staff in the country going over it with a fine tooth comb days before you get there. The following is a post that I did months ago about a circumstance that occurred years ago, yet still remains valid today, for David Smith remains the pre-eminent PDI Supervisor at the Museum. He is the nicest, most exacting person I know. Here's my earlier post:
"Absolutely fantastic experience, so good will do it again for our C7. Where do I start... The single thing that stands out for me is the care and compassion of the Museum Delivery Team has for your car and your experience. Your car's PDI treatment will be the best possible. Once I saw the PDI Supervisor call the Plant and tell them that the front fender was not acceptable (wasn't my car, but looked acceptable to me, until the Supervisor got me to kneel down and look up the fender toward the overhead lights). The Plant sent someone over within an one hour; that car then disappeared. I learned later it was taken back to the Assembly Plant, across the street, where they installed a new fender. Next morning, when I came back to the Museum Delivery area, there was that same car, getting a second detailing to insure it was perfect. Extreme example, yes, but that is how one aspect of many ways the Museum team works to insure your Museum Delivery experience exceeds your expectations."
I figure that counting air fare from the West Coast, costs in Bowling Green, cost to drive it home, and the $990 Museum Delivery fee, it will cost me about $3,000 for the experience, and despite doing it for my C6, will do Museum Delivery again next year for my StingRay.
Also, as Chip noted, you retain all your warranty rights. Don't think it will get close to remotely getting there.