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To: Chevrolet, Buick, and GMC Dealers

The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.

In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact GM by email [email protected] for reimbursement.

Ken Fichtner, General Manager (formerly Dealer)
Rimrock Chevrolet (formerly Fichtner Chevrolet)
Laurel MT
406-869-7901 Direct Line


"2 Service Bulletins re: Z51 & Mobil 1
For new Z51 or Z06 Corvette owners...
2014/2015 Z51 and Z06 Corvettes – Additional Required Maintenance..
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Date: 11/24/2014 Ref. number: Service / Service Operations / G_0000205212
Subject: 2014/2015 Z51 and Z06 Corvettes – Additional Required Maintenance
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To: Chevrolet, Buick, GMC, and Cadillac Dealers
2014/2015 Z51 and Z06 Corvettes – Additional Required Maintenance
The following message only applies to dry sump Corvettes that have not had their first oil change performed.
Some 2014/2015 Z51 and Z06 Corvettes may experience a condition that leads to oil leaking out from the air cleaner assembly. This condition may be caused by running the engine continuously at a high engine speed with the first factory fill oil, resulting in silicone sealants in the engine’s gaskets degrading the oil’s anti-foaming agents. The oil foam has no effect on the engine’s durability.
Effective Immediately:
GM is changing the required maintenance schedule for all 2014/2015 Z51 and Z06 Corvettes equipped with dry sump systems. The new schedule will require the oil/filter be changed immediately after the break-in period, which occurs after the first 500 miles of operation. Once the break-in oil change is performed and the Oil Life Monitoring system is reset, customers should follow the Oil Life Monitoring system for all future oil change needs.
The 2nd printing of the 2015 Owner Manuals is being updated with this change. These manuals will not be in the glove box material until January 2015. For vehicles produced before this change, and for all vehicles going forward, it is important to notify the customers that a change has been made, and they will need to have the vehicle’s oil changed after the break-in period. Copies of the new maintenance grid will be available on GMPROGRAMINFO.com, under Chevrolet, Resources.
As you are aware, all 2014/2015 Corvettes come with Chevrolet Complete Care which covers 2 years/24,000 miles of select required maintenance. Previously, up to 4 service events were allowed under the program guidelines in the 2-year/24,000-mile period. With the change in the maintenance schedule being effective immediately, an additional oil change allowance will be added to 2014/2015 Z51 and Z06 Corvettes, increasing the amount of coverage to 2 years/24,000 miles, up to 5 service events.
Please make sure all dealership personnel are aware of this change.


To: Chevrolet, Buick, and GMC Dealers
The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.
In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact Executive CAC at (855) 435-7284 or email [email protected] for reimbursement.
__________________
Tell your dealer to look in GM Global Connect: Ref. number: Service / Service Operations / G_0000208346
The notification is there under the number above. Published 1/13/15.
If you have any issues with your dealer call: (855) 435-7284 "
 

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Thank you, that seals it. Sounds like GM has reimbrsed for M1 all along?
 

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I called and was told they would have to look into it. At this time, they were not aware of any refunds of upcharges, for using Mobil 1.
Thank you for the information.
 

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That this is a problem at all is annoying but I'm guessing it's a problem because it's unique to Corvettes. For the average dealer, a Corvette oil change is only a very small portion of the oil changes they perform. The number of Corvette owners aware or who actually care or specify Mobile 1 is smaller still.

Finally, what's a Z52?
 

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That this is a problem at all is annoying but I'm guessing it's a problem because it's unique to Corvettes. For the average dealer, a Corvette oil change is only a very small portion of the oil changes they perform. The number of Corvette owners aware or who actually care or specify Mobile 1 is smaller still.

Finally, what's a Z52?
Z52 is the Reference Only RPO code for the Dry Sump Oil System. Full list of 2015 RPO Codes: RPO Codes
 

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Ken has posted elsewhere that the memo above is:

"Tell your dealer to look in GM Global Connect: Ref. number: Service / Service Operations / G_0000208346"
 

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I just submitted my $40 up charge back to GM executive customer service. Thanks for the number above. The rep on this forum tried, but the dealer never responded back. Classic Chevrolet in Sugarland, Texas is were I will be taking my vette!
 

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This may have been posted before but I got a kick out of it and think it's appropriate to this thread. It's part of the Z06 cut away display.

ImageUploadedByCorvette Stingray Forum1422063965.169144.jpg
 

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Ken has posted elsewhere that the memo above is:

"Tell your dealer to look in GM Global Connect: Ref. number: Service / Service Operations / G_0000208346"
Just an FYI. I asked the service manager at my dealership to locate this bulletin and print me a copy. He couldn't locate G 000208346. So I called (855)435-7284, the person I spoke to had no clue regarding it. I had to explain the entire history surrounding the issues with the Z51 and Z06 and the 500 mile oil change and the requirement for Mobil 1. Said they will investigate and get back with me.
 

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When I called the service manager at MacMulkin a month ago regarding the 500 mile Z51 oil change, he told me it was a hoax on the various Corvette forums. Could he possibly be right?
 

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When I called the service manager at MacMulkin a month ago regarding the 500 mile Z51 oil change, he told me it was a hoax on the various Corvette forums. Could he possibly be right?
That was a month ago, call him now and see what he says....
 

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When I called the service manager at MacMulkin a month ago regarding the 500 mile Z51 oil change, he told me it was a hoax on the various Corvette forums. Could he possibly be right?
See post #1 on this thread. Not a hoax.
 

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When I called the service manager at MacMulkin a month ago regarding the 500 mile Z51 oil change, he told me it was a hoax on the various Corvette forums. Could he possibly be right?
Just want to be clear...The 500 mile oil change is not what's in question, it's GM's requirement for Mobil 1 as stated in the OP referencing G 000208346. I'm just trying to get a copy of this bulletin.
 

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Just want to be clear...The 500 mile oil change is not what's in question, it's GM's requirement for Mobil 1 as stated in the OP referencing G 000208346. I'm just trying to get a copy of this bulletin.
Isn't this a reprint of what you are looking for? It is part of post #1 :

To: Chevrolet, Buick, and GMC Dealers
The 2014-2015 Chevrolet Complete Care Program for Corvettes was designed to take into account the preferred Mobil 1 oil choice of many Corvette owners. As a reminder, dealers are required to use Mobil 1 when performing oil changes on ALL 2014-2015 Corvettes through the Chevrolet Complete Care Program. Current reimbursement levels for Corvette are based on Mobil 1 usage. Please remind all personnel that only Mobil 1 should be used. In addition, please refer to GlobalConnect message # G_0000205212 for details on dry sump equipped (Z51, Z52, and Z06) Corvettes.
In the event a customer paid an upcharge for Mobil 1 under the Chevrolet Complete Care Program, customers should be directed to contact Executive CAC at (855) 435-7284 or email [email protected] for reimbursement.
 
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