Museum Delivery QC
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Yes on the destination fee. Due on all cars, no matter how you take delivery.
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Regguy, yes, you still have to pay the 995 fee to have it transported 2 miles across from plant. It is a flat rate shipping fee to all destinations to prevent dealerships closer to Bowling Green having an "unfair" advantage over more distant dealerships by having lower prices due to proximity, or so I have learned from this Forum.
Davelv, I'm banking on it! I assume if the detail team detects flaws they can't correct, it wouldn't be terribly hard to bring it back to plant for correction. I also read they have a guy who can wet sand paint imperfections.
Davelv, I'm banking on it! I assume if the detail team detects flaws they can't correct, it wouldn't be terribly hard to bring it back to plant for correction. I also read they have a guy who can wet sand paint imperfections.
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I'm counting on that too. I've been told by more than one person that if the PDI team detects something that they cannot correct they have the ability to take it back to the plant for correction. This capability is something no other PDI crew has. I have also been told that museum delivery cars are identified in the paperwork you see attached to every car and the plant workers do their best to make sure it doesn't come back. This is not meant to imply they would take less care of a car not going to the museum, just that they are conscious of the proximity of the final QC, which is the PDI crew.
This may all be urban myth but it make me feel better about spending the extra $990 + airfare + rental car + hotel to pick it up there. Besides, we are going to make it a week long vacation and take the long way home through the TN/NC/GA mountains.
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mjw930 ...Pick up some boiled peanuts on your way through north Ga.
If I do decide to do the museum delivery, I would also take the tour of the nearby Maker's Mark Distillery in Loretto, KY.
If I do decide to do the museum delivery, I would also take the tour of the nearby Maker's Mark Distillery in Loretto, KY.
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Damn, I forgot they were so close. I'll put that on the agenda
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The Museum Delivery PDI Supervisor, David Smith is an extremely, extremely fastidious person, whom I have known him for a long, long time and I consider David a good friend. Much more important than that, he also has an excellent relationship with BGAP personnel. They did 500 StingRay PDI's by Thanksgiving, probably another similar amount since then, and as one who reads what is posted in lots of places, I have only seen two posts the entire time which the poster felt that the QC on their Museum Delivery had missed something. Allow me to share an example of what I have personally witnessed.
When visiting friends who work at NCM about six years ago, while talking with David, he asked me to come over and look over a specific black car that they had just worked one. David asked me what I saw and thought. From the tone of his voice, I got the feeling that there was something with this car that wasn't right. I looked and looked, found nothing. He then suggested I again look at the driver's side fender. Even with that not too subtle hint, I did not see anything. He suggested I get my eyes down to the very bottom of the fender and look up along the panel, diagonally toward the headlight, and I then saw a small paint flaw in the paint -- one that color sanding nor buffing would fix. We parted and thought nothing about it, confident David would take care of this. Came back three hours later to visit my friend Gary Cockriel, who was then the Museum Delivery Manager (now the Museum's Development Coordinator), and noticed that same car was not in the PDI area, but while we were talking, perhaps an additional thirty minutes later, here came that same car again into the PDI area. I asked Gary what was going on, and he said that David had called the factory, got them to take the car back across the street, that the factory decided it needed a new fender, and here it was, with its new fender.
Are Museum Delivery folks fantastic? Yes ! Is the entire Museum Delivery experience worth the $990? Very much so! Are they a team of seven human beings who, like us all, are capable of being human and not doing the perfect thing every time? Yes! Do I want my '15 Z06 to undergo Museum Delivery? Absolutely!
When visiting friends who work at NCM about six years ago, while talking with David, he asked me to come over and look over a specific black car that they had just worked one. David asked me what I saw and thought. From the tone of his voice, I got the feeling that there was something with this car that wasn't right. I looked and looked, found nothing. He then suggested I again look at the driver's side fender. Even with that not too subtle hint, I did not see anything. He suggested I get my eyes down to the very bottom of the fender and look up along the panel, diagonally toward the headlight, and I then saw a small paint flaw in the paint -- one that color sanding nor buffing would fix. We parted and thought nothing about it, confident David would take care of this. Came back three hours later to visit my friend Gary Cockriel, who was then the Museum Delivery Manager (now the Museum's Development Coordinator), and noticed that same car was not in the PDI area, but while we were talking, perhaps an additional thirty minutes later, here came that same car again into the PDI area. I asked Gary what was going on, and he said that David had called the factory, got them to take the car back across the street, that the factory decided it needed a new fender, and here it was, with its new fender.
Are Museum Delivery folks fantastic? Yes ! Is the entire Museum Delivery experience worth the $990? Very much so! Are they a team of seven human beings who, like us all, are capable of being human and not doing the perfect thing every time? Yes! Do I want my '15 Z06 to undergo Museum Delivery? Absolutely!
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If this in fact true I have a big problem with this approach. There should be only one quality standard. It should be applied equally to all cars, and not only to those belonging to customers standing at the pick-up point in the delivery area.
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Bear in mind the NCM is not owned/run by GM. They are an independent org acting in the capacity of 'dealership' for delivery purposes. However, their close proximity and 'special purpose' allows them the access to the plant I naturally assume they have. Lucky for us, there is such a special organization with such a partnership which is willing to go above and beyond what can be expected at a dealership.
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Of course I agree and technically there isn't a double standard, only one standard that all cars are supposed to meet. However, human nature is what it is and the proximity and relationship the BGAP employees have with the Museum PDI staff cannot be discounted.
BTW, I'm sure you've followed the strike threads. It would appear there has been blatant violation of the QC policy going on for quite a while.
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I have. I've been on both sides of that issue during my working life /career. Production want product out the door, while QC wants a quality product out the door. The line folks are caught in the middle. It makes for a frustrating work environment.
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When I took RedHot in to have her CQuartz Finest, the certified detailer said she was in the best shape (paint wise) of any of the new Stingrays he had seen. At least in my case the PDI crew at NCM did an outstanding job.
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IMO the only concerns I have with taking NCM delivery is getting it home without damage and putting hundreds of miles on my new vette right out of the gate. I agree with Chip regarding there should only be one QC std. and that's to turn out the highest quality possible in all cases. But I can see where a political atmosphere can loom over the whole process, e.g., NCM vs dealerships, high volume sellers vs small volume sellers, etc. But the most important thing in this whole process is the customer. Again, IMO, they will do what we the customer will allow them to do. If we're willing to accept less than a perfect product, less than perfect products will continue to arrive. And I assure you, when I spend this amount of money on a car, I expect nothing less than perfection. If the one I ordered doesn't meet my expectation, they can order me another one, and if the wait is unreasonable, well I guess I won't be driving a new vette.
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