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957 Posts
I took foxy to have her software update, sat near the desk of the ladies at the front of the service department chatting with them. I did not purchase locally, so I went to the local dealership (30 minute drive) which had sold the most C7's and had a certified Stingray tech. Was chatty with the ladies to discover how many sold, allocations, etc.
While I was waiting, a salesperson came in and said a customer who had just purchased a C7 vert two weeks earlier was bringing it back as it had cracks on back panels. I told them I had not heard of any problems like this and when he arrived, I asked could I see. So I walked out...the gentleman driving was 80 something perhaps late 80's. The "cracks" were the film from the factory next to the wheel wells. They tried to explain this was from the factory and he seemed to be visibly upset. So I spoke with him, I explained it was a protective film and I have it on my C7, which was being worked on in the back. I explained to him about Xpel and told him of my installation before I left the museum. He wanted to see, so they asked would I walk with him and show him my C7, sure. Was a little longer walk than I expected, so he and I talked as we walked. DId I have a Z51, yes....how did you get a Z51, ordered it from out of state dealer and picked up at the museum...coupe? Yes...he said well I understand there is NO Z51 verts.....
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What! No, that is not true and I explained to him about allocation, and that perhaps they did not have allocation for a Z51 vert but there certainly were Z51 verts....by this time we are to my C7 and I show him the protective film and the Xpel on my C7 and he was happy...even asking where could he have it installed...I told him of a local...
I suppose I am not surprised but I cannot believe they flat out lied to him about Z51 verts....
Foxy is running faster and is louder, I am happy I had the update...will I service there, yes as the next nearest Dealership who has a trained tech is an hour the opposite direction...will I ever purchase from them...I doubt it.
While I was waiting, a salesperson came in and said a customer who had just purchased a C7 vert two weeks earlier was bringing it back as it had cracks on back panels. I told them I had not heard of any problems like this and when he arrived, I asked could I see. So I walked out...the gentleman driving was 80 something perhaps late 80's. The "cracks" were the film from the factory next to the wheel wells. They tried to explain this was from the factory and he seemed to be visibly upset. So I spoke with him, I explained it was a protective film and I have it on my C7, which was being worked on in the back. I explained to him about Xpel and told him of my installation before I left the museum. He wanted to see, so they asked would I walk with him and show him my C7, sure. Was a little longer walk than I expected, so he and I talked as we walked. DId I have a Z51, yes....how did you get a Z51, ordered it from out of state dealer and picked up at the museum...coupe? Yes...he said well I understand there is NO Z51 verts.....
.....
.....
What! No, that is not true and I explained to him about allocation, and that perhaps they did not have allocation for a Z51 vert but there certainly were Z51 verts....by this time we are to my C7 and I show him the protective film and the Xpel on my C7 and he was happy...even asking where could he have it installed...I told him of a local...
I suppose I am not surprised but I cannot believe they flat out lied to him about Z51 verts....
Foxy is running faster and is louder, I am happy I had the update...will I service there, yes as the next nearest Dealership who has a trained tech is an hour the opposite direction...will I ever purchase from them...I doubt it.