Since the apparent success of the Corvette concierge service is functioning so well, why not provide the buyer the ability to be updated automatically via e-mail weekly on the status of their purchase? Certainly, this would remove the overhead of a live person providing the updates. It would also make the buyer (customer), feel important and in the loop. The process that General Motors provides today for Corvette buyers is antiquated and wrong. Buyers are anxious and need to be informed, at least on a weekly basis. Remember, the day will come when you no longer have such a backlog of orders. One last point. Why can't a minor last-minute change request such as adding red stitching on a natural tan interior and seats be added to the order? Thank you.