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Currently I am at status code 3800 and am expecting to pick up my car in about 2 weeks, I am looking for suggestions on what I need to be looking for at delivery. Clearly a visual check of the car to make sure I have all the correct options, no paint marks, chips scratches but what else should I be expecting the dealer to do for me? Review how to set the seat memory? That seems to have been a big topic here.

But what else should I be doing before I drive off the lot. I know that the adrenaline will be kicking in big time and I don't want my emotions to keep from having the best possible experience. I am buying from Kerbeck and I live about 2.5 hours away and won't be going back there for service so I want as much as possible a perfect car when I leave.

Also I thought this might turn into a checklist that can be created into a sticky for others to reference to when picking up their car.

Thanks, Tom
 
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Check for nails, screws, and packing staples in the tires.

I should have been suspicious when I noted one tire was a pound low on delivery, but it was night time. When I drove it for a couple of days, it lost another pound to two per day, but once off the lot, it's the buyer's responsibility.
 

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Discussion Starter · #4 ·

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There is frankly too much to remember when picking up a new car....BMW , MB and higher end dealers that sell feature laden cars like the c7 are starting to change their delivery method. Now they are doing a " double delivery" , they give you the basics when you take delivery and then schedule you a more in depth immersion after a week or two on the features you want to know about.

As one sales guy I know says " at delivery, many customers don't know what they don't know"

So true....
 

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Tom, inform your dealership not to "wash" your C7! We all get caught up in the excitement. I spent 30 minutes inspecting our Vette before I would sign the paperwork from the truck driver.

SF
Rick
 
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I picked mine up on Monday and noticed there is a tool cutout on top of the battery cover. The tool was missing. I saw the dealer reconnect the battery before he moved the car off the showroom floor. So now I am trying to find out what the tool is that the cutout is for. The dealer said it was for the removal of the glass top before the added the latches. That sounds like BS. I asked another dealer, his tech said the tool was for adjusting headlights on Australian models. Creative but also sounds like BS. I would check to see if this is in the car before you leave. Anybody know what the tool is? It shows in the picture on page 10-67 of the owners manual. It looks like a ratchet.
 

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it is not missing, it is a tow eye that does not come on US cars...

try and find another dealer to work on your car, those guys are idiots...imagine if they really need to know something...
 

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Glen E. hit the nail on the head in all aspects of his reply.

Show me a person (dealer, or otherwise) who is too afraid to say, "I don't know" and I will show you an insecure person who is probably not very proficient in any field.
 
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