Only because you asked if there were any bad experiences, I’ll share mine. Had tires replaced once on my C7 and it wasn’t good.
Ordered A/S 3 plus through America’s Tire and had them installed there. Got home and noticed my rear passenger side rim black paint was chipped when the employee used a pry bar.
I left an online review after getting an email asking for a feedback review. The manager called me to discuss my review the next day. He swore they were powder coated and was shocked when I told him they weren’t. He told me to bring it in to see if it was his employee who caused the damage. Went there and he said yes it was definitely from their pry bar. He asked how could he make it right. I said a new rim or have it repaired. He said a new rim was not possible, and we both were going to try and locate a repair place as his rim guy no longer does work with them.
I called many places: dealer, collision, AWRS, etc. No one repaired these painted rims as most said they just buy new ones and black was too difficult to match. I did a lot of the leg work calling around without success and the manager appeared to not have done anything or definitely not much. I got a quote for powder coating. The manager said he would cover the cost of the damage rim to being powder coated. So, if I went that route he would cover $200 and I would pay $600 extra for the others to be done. I wasn’t happy and he said that’s all he could do. Anything more and it’s out of his control. I would have to deal with corporate.
Throughout the process I wasn’t a jerk or anything. I just wanted the rim to appear the way it was before the install or all 4 to match if powder coating was the only option. However, without any paint repair places in a city of 500,000 people, I didn’t have many options. I opted to receive the $200 and still have the paint chipped edge. I was thankful to get something but me spending more than my already couple of hours searching and calling places wasn’t worth anymore of my time.
So, my recommendation is to ask a local car club or at the least go to your dealer before selecting a chain location. My experience with America’s Tire obviously is specific to this location and not company wide. Your experience could be totally different than mine. Wish you the best finding a good shop. What tires you getting?