Stingray Corvette Forum banner

1 - 20 of 24 Posts

·
Senior Member
Joined
·
18,670 Posts
Discussion Starter #1 (Edited)
Just ten days away, and the Z06 order parade starts. A key question for many is, "will my Z06 order be accepted, or will constraints or allocation postpone status 2000 a week or more."

What happens on Thursday, September 18th? About 8:00 AM EST, dealers learn both their first week's Z06 allocation, AND learn that consensus' constraints, then frantically try and match their own internal order priorities with these two factors.

Between now and then, dealers/Corvette Specialists are working with their top Z06 priority orders, ascertaining first do they want a manual coupe, for if not, as you know, those that want a convertible and/or an eight-speed automatic transmission will be temporarily put aside for consideration, for at least a month, perhaps two months.

Those who are wanting a manual trans coupe are being communicated with, specifically learning all of those customer's desired other options. Let us assume that hypothetical "Corvette Specialist Sally" has been doing her due diligence, frantically trying to communicate with all her dealership's high-order-priority Z06 customers in advance, including trying to reach her priority number # 4 Z06 customer who is now on vacation and, so far, can't be reached, etc.. This is a trying time for all dealers trying to due the right thing for their customers, trying to ascertain every Z06 customer's order choices in advance -- whether using a spread sheet or individual paper WorkBench orders, including whether all orders have been preliminarily "WorkBench entered/status 1100." Even when that time consuming pre-September 18th order preparation process has been completed, it is merely just like a decathlon athlete finishing his/her training, for the real event starts early on the 18th. That is when the major challenges begin, for our hypothetical "Super Corvette Specialist Sally" learns at 8:00 AM that her first consensus allocation is for six Z06's, and then learns the dreaded "C," i.e. the dreaded constraints are not good for Z06's this first consensus, turning this process into an even bigger challenge.

Order priority # 1 wants a Z07. And in this theoretical example, so far so good, i.e., no Z07 constraints this first consensus. Fine, order # 1 moves forward. Not so fast, because all Z07's require either the CFV or CFZ aero option, and both are on constraints. Sorry, # 1; take the week off, and we will try again next consensus.

Original order priority # 2 wants a stage 1, so no problem, for stage 1's do not get either CFV or CFZ. Order # 2 moves forward, to become the first of that dealers six Z06's that week. Well, again, not so fast, for order # 2 wants chrome wheels and they are totally constrained. Frantic call from dealer to "customer Joe", "will you change your order to black or spectra gray or silver wheels??? "No, will not compromise on my chrome wheels! Hate black wheels, and you know I have always ordered chrome wheels.

Turning to order priority # 3... This customer wants black wheels, black badging, 3 LTZ and two tops, including the visible carbon fiber top. Sally knows this customer has always insisted in two-top cars, but all two-top combinations, and all visible carbon fiber tops are on complete constraint. Another unhappy Z06 customer, and still not even the first Z06 order successfully placed.

Dealer, calling customer # 4, a multiple-repeat customer, and hears from the customer's staff assistant that this customer, Susan, a company President, is in a two hour meeting, can not be disturbed until 11:00 AM. Okay, Specialist Sally says, will call her back at 11:00 AM (now holding open the new priority # 1 slot for two more hours).

Move to original customer priority # 5. All goes well, for this customer wants no options as long as "my car will be NRB with a 2LZ interior." No problem, i.e., no constraints on NRB and no constraints on 1, 2 or 3LZ interior. Whew, been at this a while and only got one of my six allocations filled, Sally says to herself.

Move now to original customer priority # 6. Lead Corvette Specialist Sally starts dialing, and is told by the receptionist, "got a frantic call holding from Joe," original customer # 2, saying " he has got to talk to you right now." Sally hangs up mid-call-placement to take Joe's call, who says, "okay, been thinking this over and will compromise on the chrome wheels, but that has screwed up all my color decisions, so let's talk about a different exterior color, different caliper color and a different interior color, and Silver wheels, and, "oh, by the way, my new color will only work well with the visible carbon fiber top." Sally says, sorry, that all visible carbon fiber tops are also constrained." Joe is NOT HAPPY, and hangs up in a huff.

Sally decides to take a break on Z06 orders, and starts working on StingRay order placement, with much more success, gets a cup of coffee and calls the "multiple repeat customer Susan", for it is now 11:00 and her meeting should be over. "Sorry, the meeting is running a little over, but I will have Susan call you immediately as soon as it is over. Should be about 15 more minutes.

Sally calls original customer # 6, whom she has started dialing a while ago, but got interrupted by Joe's return call. All is well, for that customer has a Z06 order without a single constraint.

Joe is back on the line, totally pissed off. He has bought 17 new Corvettes over the years, four from you, "what the ----- is wrong with GM and with you, that you can't even get me my car...." Fifteen ugly minutes of primarily one-sided conversation ensures, with Sally doing a lot of listening, quietly suggesting other combinations, at one point reminding
Joe how much he loved his white ZR1 with the dark blue interior, "might you want another one like that now?" But no cajoling Joe this time, and while he is ranting, the receptionist hands Sally a note that Susan is on the line for just a couple of minutes before she goes into her whole-afternoon meeting with her Board of Directors.

****
The above scenario will not be atypical on the morning of September 18th if there are, as there were for the StingRay when 2015 orders opened up, a lot of constraints.

The morale of this story. All of us awaiting word on our Z06 orders, we need be understanding of the challenges dealership personnel will be going through that day if there are a lot of constraints. Hopefully, there will be relative few of them.
*****
Note, while I obviously had fun creating this fantasy scenario, in a conversation with a real Corvette Specialist earlier tonight, he described that the above fantasy scenario is sometimes a "reality scenario," especially when a new model ordering opens up, always compounded by the number of option constraints. This scenario can and does occur even when a dealer is fully prepared going into the morning of the 18th. He advised that between now and then, work with your dealer to insure they know your priorities and your options. Don't not be bashful, nor, in the other extreme, don't be pushy. However, take the steps to communicate with your dealer/specialist in advance, to insure your order is totally ready for the morning of the 18th.

Good luck to us customers; good luck to the Corvette Specialists.
 

·
Registered
Joined
·
7,930 Posts
John, are you going to camp out in front of your Dealership in a tent the night before?, you know like they do at Christmas time in front of Best Buy. Hope everything in your ordering process goes smooth!

SF
Rick
 
  • Like
Reactions: elegant

·
Senior Member
Joined
·
18,670 Posts
Discussion Starter #3
The Dealer Submission Order Process: (thanks to "mjw930")

DOSP (Dealer Order,Submission Process): the weekly order cycle. On Thursday dealers can place orders for units allocated to them. Orders must be placed by 9PM Eastern Time Saturday.
The weekly process consists of 4 stages.

1. Constraints Distribution - Dealers are informed on constraints to review before placing orders.

2. Dealer Order Submission - Dealers can order on Thursday, Friday or no later than midnight on Saturday. Dealers can submit orders earlier but don't know the constraints -- and there is no advantage to order submittal before the DSOP starts.

3. The 4-Pass Process - GM will attempt to place each dealers orders on Mondays using a 4-Pass process. ( At this point a dealer may get more or less than was allocated if they asked.)

4. Dealer Review-You can review your placed orders for changes or replacements until Tuesday at 9pm ET. That's when the orders are sent for production.
****
GM moves orders from 1100 to 2000 on the Tuesday after the dealer is given that specific allocation. How quickly you move from A to B completely depends on the dealer's allocation and constraints. If the dealer had one allocation, and your are that dealer's priority one, with no constraints affecting your car, you are either at 2000 or will be next week. If the dealer was not yet assigned that allocation, or if your order has a constraint(s)you will continue to be at 1100 until he does. The length of time depends completely on allocations and your priority on that list.

Rick, think I will "camp out" from across the country by e mail (maybe one phone call). Already forewarned by dealer that I will be a "friendly persistent."
 

·
Administrator
Joined
·
16,302 Posts
Thanks for (re)posting John and detailing the steps. One sentence in there is important especially to members new to the process: " How quickly you move from A to B completely depends on the dealer's allocation and constraints. If the dealer had one allocation, and your are that dealer's priority one, with no constraints affecting your car, you are either at 2000 or will be next week." It is not GM who ultimately puts your order through once the dealer gets an allocation. It is the dealer who decides which of their potential buyers they give the next allocation to (presuming there are no constraints). That is why, especially if you are not a long time customer of the dealer that you have placed your order with, you should ensure the General Sales Manager and/or New Car Sales manager in addition to your sales person, are aware of how committed you are to purchasing your new Corvette through them beyond just giving them your pending order and a deposit.
 

·
Registered
Joined
·
10,420 Posts
Congratulations, Redc7!

I thought all Z06 spoilers are black. Why does your picture show a red spoiler?
 

·
Registered
Joined
·
1,922 Posts
Looks like they haven't updated the original pictures. In the beginning it was rumored that the base Z06 was to have the Z51 spoiler but since then we know they changed that to the Z07 like spoiler. I like the Z51 spoiler.
 

·
Senior Member
Joined
·
18,670 Posts
Discussion Starter #9
All Z06 spoilers are black, even if one gets the CFV visible carbon fiber aero package. Even the stage 1 does not look like the Z-51 spoiler, as all Z06 spoilers are now three piece.
 

·
Registered
Joined
·
98 Posts
This is a great thread that lots of people who will be ordering a C7 Z06 should read.
Nice job, elegant.
S.
 

·
Registered
Joined
·
817 Posts
That is correct! Trust me it was a tough choice. ;)
At first blush one might think the 2 reds would not work together. But, I have seen some pictures of the combination and it is very nice! I'm still wavering on color choice! Today I'm thinking CRT on black. Tomorrow?!
 

·
Registered
Joined
·
1,922 Posts
At first blush one might think the 2 reds would not work together. But, I have seen some pictures of the combination and it is very nice! I'm still wavering on color choice! Today I'm thinking CRT on black. Tomorrow?!
My thought as well, just wasn't quite sure but like yourself looked at as many pictures as I could. Also Mike at Chriswell sent me some great pictures of the combo. I just felt going with black would mean just about my whole interior would be black and I'm not into browns or grays much. Since I do a lot of shows wanted some bling as also why I'm going with chrome wheels.

Color is such a personal thing as you know.
 

·
Registered
Joined
·
817 Posts
My thought as well, just wasn't quite sure but like yourself looked at as many pictures as I could. Also Mike at Chriswell sent me some great pictures of the combo. I just felt going with black would mean just about my whole interior would be black and I'm not into browns or grays much. Since I do a lot of shows wanted some bling as also why I'm going with chrome wheels.

Color is such a personal thing as you know.
Yes, Mike posted pictures of the combination that he delivered to a customer. That was what convinced the combination works. You will have a show stopper!

Agree with color being personal. I have never been in love with black interiors, but the "driver focused" interior looks lopsided to me...hence my considering black.

Did you order the car through Mike?
 

·
Registered
Joined
·
1,922 Posts
Yes, Mike posted pictures of the combination that he delivered to a customer. That was what convinced the combination works. You will have a show stopper!

Agree with color being personal. I have never been in love with black interiors, but the "driver focused" interior looks lopsided to me...hence my considering black.

Did you order the car through Mike?
I agree it does look a little lopsided so they could have balanced the color better. No I bought it from a smaller local dealer that has treated me very well they got 1 allocation.
 

·
Registered
Joined
·
306 Posts
Saw this posted by a major dealer:

The latest in Corvette news (9/17/14):
To: All Retail & Wholesale Stakeholders
From: US – SSM Order Fulfillment
Subject: Weekly Distribution Newsletter for September 17, 2014

Corvette:
• Carbon Fiber Package (CFZ): Option no longer orderable
• LPO Spoiler with Daytona Sunrise Orange Metallic (5ZU&G1H): Option no longer orderable
• LPO Spoiler With Shark Gray Metallic (SB3&G1B): Option no longer orderable
• LPO Spoiler with Daytona Sunrise Orange Metallic (SB3&G1H): Option no longer orderable.
• Roof Panel, Carbon Fiber, removable( C2Z) and Roof Package Carbon Fiber Dual (C2M) being combined into one constraint (new constraint number 1846) beginning with 9/18 DOSP
• Exterior Accent color Trim Package (EFY): Option not yet available for ordering.
• Protective Clear Decals (WA8): Option not yet available for ordering
• Convertible with LPO Deck-lid liner (1Y*67 & S3Z): Option no longer orderable
• LPO: Black/Silver Stem Valve Package (SDN): Option no longer orderable

Z06:
• Exterior Accent color Trim Package (EFY): Option not yet available for ordering.
• Protective Clear Decals (WA8): Option not yet available for ordering
• Convertible with LPO Deck-lid liner (1Y*67 & S3Z): Option no longer orderable
• LPO: Black/Silver Stem Valve Package (SDN): Option no longer orderable
• M5U 8 Speed Automatic Transmission not yet available for ordering
• Model 1YZ67 Convertible not yet available for ordering
 

·
Registered
Joined
·
10,420 Posts
Wow. Some of those items are extremely surprising!
 

·
Senior Member
Joined
·
18,670 Posts
Discussion Starter #20
Fantastically positive news for many StingRay and Z06 orderers info for tomorrow's consensus. Thank you C7_Stingray for finding and posting this info.
 
1 - 20 of 24 Posts
Top