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Directly from GM Authority, written by BY JONATHAN LOPEZ — AUG 13, 2019:

We’ve covered the problems of the eight-speed GM transmission on numerous occasions. In fact, we cover a class action lawsuit brought against GM back in April, complaints from owners, and even a recommendation that GM replace the eight-speed altogether with a new unit as quickly as possible. Now, GM Authority has learned that there’s a new fix that seems to be alleviating the eight-speed’s shifting woes outright.

As of July 8th, 2019, GM began using a new type of Mobil 1 automatic transmission fluid for the troublesome transmissions. Customers that complain of shuddering and harsh shifting characteristics in the 8-speed GM transmissions are recommended for a trans fluid flush. As of August 7th, GM dealers should also be flushing all potentially affected new vehicles on the lot.


According to TSB (Technical Service Bulletin) 18-NA-355, the latest update addresses “torque converter clutch (TCC) shudder conditions on 8L45 and 8L90” eight-speed automatic transmissions, RPO codes M5N, M5T, M5U, and M5X. Affected vehicles include Chevrolet, GMC and Cadillac vehicles, as follows.

Chevrolet

2015 – 2018 Chevrolet Silverado 1500
2015 – 2019 Chevrolet Corvette
2016 – 2019 Chevrolet Camaro
2017 – 2019 Chevrolet Colorado
GMC

2015 – 2017 GMC Yukon
2015 – 2018 GMC Sierra 1500
2017 – 2019 GMC Canyon
Cadillac

2015 – 2017 Cadillac Escalade
2016 – 2018 Cadillac CT6
2016 – 2019 Cadillac ATS
2016 – 2019 Cadillac ATS-V
2016 – 2019 Cadillac CTS (excluding V-Sport models)
2016-2019 Cadillac CTS-V

The issues with the 8-speed GM transmission are two-fold. First, some customers report the transmission shuddering frequently. Secondly, the shifts are very harsh between first to second, and then second down to first, especially when accelerating and the transmission is upshifting or decelerating and the transmission is downshifting. These conditions are most commonly observed under light and medium throttle applications, and as often during full throttle applications.

However, a new fluid flush appears to fix the issues, with some customers beginning to report a dramatic change in shift quality after swapping out the old juice. If the flush doesn’t fix the issue, the next step may be to replace the torque converter, which could be glazed.

The issue seems to stem from “moisture content in the transmission fluid.” As such, the old GM transmission liquid is swapped for new Mobil 1 Synthetic LV ATF HP fluid. Driving the vehicle for about a week or so improves shift quality even further as the new fluid cleans things up inside the transmission and the adaptive shift algorithms relearn various parameters.

This is obviously a big deal for owners struggling with their vehicle’s eight-speed. Hopefully the new fluid swap will provide a lasting fix.
 

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Directly from GM Authority, written by BY JONATHAN LOPEZ — AUG 13, 2019:

We’ve covered the problems of the eight-speed GM transmission on numerous occasions. In fact, we cover a class action lawsuit brought against GM back in April, complaints from owners, and even a recommendation that GM replace the eight-speed altogether with a new unit as quickly as possible. Now, GM Authority has learned that there’s a new fix that seems to be alleviating the eight-speed’s shifting woes outright.

As of July 8th, 2019, GM began using a new type of Mobil 1 automatic transmission fluid for the troublesome transmissions. Customers that complain of shuddering and harsh shifting characteristics in the 8-speed GM transmissions are recommended for a trans fluid flush. As of August 7th, GM dealers should also be flushing all potentially affected new vehicles on the lot.


According to TSB (Technical Service Bulletin) 18-NA-355, the latest update addresses “torque converter clutch (TCC) shudder conditions on 8L45 and 8L90” eight-speed automatic transmissions, RPO codes M5N, M5T, M5U, and M5X. Affected vehicles include Chevrolet, GMC and Cadillac vehicles, as follows.

Chevrolet

2015 – 2018 Chevrolet Silverado 1500
2015 – 2019 Chevrolet Corvette
2016 – 2019 Chevrolet Camaro
2017 – 2019 Chevrolet Colorado
GMC

2015 – 2017 GMC Yukon
2015 – 2018 GMC Sierra 1500
2017 – 2019 GMC Canyon
Cadillac

2015 – 2017 Cadillac Escalade
2016 – 2018 Cadillac CT6
2016 – 2019 Cadillac ATS
2016 – 2019 Cadillac ATS-V
2016 – 2019 Cadillac CTS (excluding V-Sport models)
2016-2019 Cadillac CTS-V

The issues with the 8-speed GM transmission are two-fold. First, some customers report the transmission shuddering frequently. Secondly, the shifts are very harsh between first to second, and then second down to first, especially when accelerating and the transmission is upshifting or decelerating and the transmission is downshifting. These conditions are most commonly observed under light and medium throttle applications, and as often during full throttle applications.

However, a new fluid flush appears to fix the issues, with some customers beginning to report a dramatic change in shift quality after swapping out the old juice. If the flush doesn’t fix the issue, the next step may be to replace the torque converter, which could be glazed.

The issue seems to stem from “moisture content in the transmission fluid.” As such, the old GM transmission liquid is swapped for new Mobil 1 Synthetic LV ATF HP fluid. Driving the vehicle for about a week or so improves shift quality even further as the new fluid cleans things up inside the transmission and the adaptive shift algorithms relearn various parameters.

This is obviously a big deal for owners struggling with their vehicle’s eight-speed. Hopefully the new fluid swap will provide a lasting fix.
jsvette, do you know if this actually fixed the problem?
 

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I'm looking at getting a 2015 Stingray, but don't want to buy into a problem. Have you experienced the shuddering, etc. problems, and did you have anything done to fix it?

Thanks!
Sorry, RedHot is a 2014 and does not have the 8 speed.
 

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I have a 2015 Stingray. I had some minor shuddering at low speeds and, as d/t warranty was approaching expiration last fall, I had an oil change and asked about the flush. My dealer did it at no cost and I think it made a big difference. It has been silky smooth shifting ever since.
 
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Hi guys; I don't post much anymore but I thought this might be helpful. My A8 (with 20K miles) started shuddering this spring. Last week I had the trans tech at my local dealership perform the fluid change as per the TSB. I noticed improvement immediately and after 200+ miles it's perfect.
 

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Hi guys; I don't post much anymore but I thought this might be helpful. My A8 (with 20K miles) started shuddering this spring. Last week I had the trans tech at my local dealership perform the fluid change as per the TSB. I noticed improvement immediately and after 200+ miles it's perfect.
Thanks Paul. Many who have had it done report it greatly improves the transmission.
 

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Hi guys; I don't post much anymore but I thought this might be helpful. My A8 (with 20K miles) started shuddering this spring. Last week I had the trans tech at my local dealership perform the fluid change as per the TSB. I noticed improvement immediately and after 200+ miles it's perfect.
Hi Paul, had mine done recently, running smoother.
Take care up there.
 

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Like Paul, I haven't posted in a while, but I still lurk! Does anyone know if dealers will comply with this TSB if the vehicle is out of warranty? My 2015 Z51 has been shuddering for about a year (don't drive her too much) and just had a friend call me and tell about his '19 GS that has been doing this and the fix. He had it done today and thinks it's a noticeable improvement.
 
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