Yep, second that! Even more ridiculous; I emailed this to them Friday morning early. At 5:20pm, not even a reply...”thanks, looking into it, etc...”. So I called them again. Asked for the advisor, he said, “yeah, they got my email, discussed with the shop foreman...” and you know from my previous post their sentiment.Perhaps it is just me but why is it our responsibility to provide this material to the end user? I just can't understand why the Service department of a certified Chevrolet dealer would not know this material and take it upon themselves to trouble shoot this.
And it's not just Chevrolet. I have the same issue with Mopar. Almost like if you don't show up with the solution don't bother showing up with the problem.
This is exhausting...