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187 Posts
I dropped my C7 off at the service dept Monday morning so they could check something out. Shifting from 1st to 2nd is really stiff and crunchy (after 900 miles) and when the clutch is disengaged it makes a loud clank. I cannot even tell you when it happened, but I can say I noticed it when the radio was off and the windows were down. I did feel the crunchy shifting before that, though, and I thought it was something I was doing incorrectly or it was normal.
So it's been there at the dealership for a few days and they're stumped. They admit something is not right, but they can't diagnose the problem. Their first step is to compare it to another 7 speed C7...but there isn't one.
I have to wait until they get one in. Does this sound like a normal process, or should it not be so difficult to identify the problem? I understand it's "all-new" but I'm pretty sure I've heard of this problem before from reading various posts on boards.
I will say the service adviser has been really great in keeping me updated frequently with this.
So it's been there at the dealership for a few days and they're stumped. They admit something is not right, but they can't diagnose the problem. Their first step is to compare it to another 7 speed C7...but there isn't one.
I have to wait until they get one in. Does this sound like a normal process, or should it not be so difficult to identify the problem? I understand it's "all-new" but I'm pretty sure I've heard of this problem before from reading various posts on boards.
I will say the service adviser has been really great in keeping me updated frequently with this.